Press Release

Global e-commerce Market Projected to Grow 55 Percent by 2025, FIS Study Finds

March 02, 2022

Key facts:

  • New study shows the global e-commerce market is projected to grow 55.3 percent between 2021 and 2025 to reach about $8.3 trillion in transaction value.
  • The global point-of-sale (POS) market grew 13.4 percent in 2021 to nearly $47 trillion in transaction value, reflecting steady recovery from the impacts of the pandemic.
  • Buy now, pay later (BNPL) is projected to be the world’s fastest-growing payment method both online and in-store through 2025.

JACKSONVILLE, Fla., March 2, 2022 – The global e-commerce market is projected to grow more than 50 percent through 2025 to reach over $8 trillion in transaction value, according to a new report released today from financial technology leader FIS™ (NYSE: FIS).

The 2022 Global Payments Report by Worldpay from FIS examines current and future payments trends across 40 countries in 5 regions. Regarding 2021, the report found the shift to online continued with 13.9 percent growth in global e-commerce, while the 13.4 percent growth in point-of-sale (POS) transaction value reflects the steady recovery from the impacts of the COVID-19 pandemic.

Additionally, BNPL is projected to be the world’s fastest-growing payment method both online and in-store between 2021 and 2025, with consumer payment preferences continuing to shift towards digital payment methods.

e-commerce Payment Trends

The FIS report found:

  • Global consumers continue to embrace BNPL, and by 2025 when it is projected to account for approximately 5.3 percent ($438 billion) of global e-commerce transaction value, increasing its share from 2.9 percent ($157 billion) in 2021.
  • BNPL is projected to be the fastest-growing e-commerce payment through 2025 in, Argentina, Belgium, Brazil, Canada, Chile, France, Hong Kong, India, New Zealand, Singapore, the UK and the US.
  • BNPL accounted for 8.1 percent of Europe’s regional e-commerce transaction value in 2021, more than twice the share of North America’s 3.8 percent.
  • In 2021, global e-commerce spending exceeded $5.3 trillion in transaction value and is projected to surpass $8.3 trillion by 2025.
  • Digital wallets accounted for nearly half (48.6 percent) of global e-commerce transaction value in 2021, with the report projecting they are projected to represent 52.5 percent of e-commerce value in 2025.
  • Use of traditional payment methods such as cards and cash-on-delivery continue to lose share and combined are projected to account for less than a third of global e-commerce transaction value by 2025.

Point-of-Sale (POS) Payment Trends

The FIS report found:

  • The global POS market grew 13.4 percent in 2021, nearing $46 trillion in transaction value.
  • The global POS market is projected to grow by 26.2 percent between 2021 and 2025 when it is projected to account for nearly $59 trillion.
  • Cash is projected to drop from 17.9 percent ($8.3 trillion) of global POS transaction value in 2021 to 9.8 percent ($5.8 trillion) by 2025.
  • BNPL is the fastest growing payment method at the POS globally, and by 2025 it is projected to account for 1.6 percent ($941 billion) of global POS transaction value.
  • Europe continues to lead in the use of BNPL at the point-of-sale, accounting for 1.9 percent of in-store payments in 2021.

“Even as more customers return to the store, it is clear that there is no going back on the innovations we are seeing within fintech,” said Jim Johnson, Head of Merchant Solutions at FIS. “Consumers are now mirroring the way they shop online while they are at their favorite retailer – creating a more advanced blend of digital and physical payment options than we saw prior to the pandemic. The implications of this are significant for merchants, who now need to innovate and partner with a technology provider who can help them meet the diverse needs of modern-day consumers.”

To download the complete report, including the methodology, please visit
please visit

About The Global Payments Report

The Global Payments Report by Worldpay from FIS offers a snapshot of the payments landscape: globally, by region and in 40 select markets. The report tracks consumer payments when shopping online and at the point of sale, identifies key payment trends including B2B and C2B real-time payments, and projects future scenarios for payment method shares as well as market size. The report’s data was collected using a survey of 46,000 consumers, secondary research, and extensive validation by payments experts from each region; the complete research methodology is published as an appendix to the report. Published continuously since 2015, The Global Payments Report by Worldpay from FIS is an industry benchmark used by merchants, financial institutions, press and researchers around the world.

Statement Regarding Forward-Looking Information

The statements contained in this release that are not purely historical are forward-looking statements within the meaning of the U.S. federal securities laws. Statements that are not historical facts, including statements about anticipated financial outcomes, market trends and expected outcomes, as well as other statements about our expectations, beliefs, intentions, or strategies regarding the future, or other characterizations of future events or circumstances, are forward-looking statements. These statements relate to future events and involve a number of risks and uncertainties. Actual results, performance or achievement of the Company in light of these market projections could differ materially from those contained in these forward-looking statements. Forward-looking statements are based on market research as well as assumptions made by, and information currently available to, management. The risks and uncertainties to which forward-looking statements are subject include, without limitation, results of operations, financial condition, cash requirements, future prospects, changes in the growth rates of the markets for our solutions; changes in applicable law, adverse impacts on the market and Company’s common stock due to a pandemic or other adverse natural phenomena beyond our control, adverse developments affecting digital or other innovative solutions, changes in general economic, business and political conditions, and other risks detailed in the “Statement Regarding Forward-Looking Information,” “Risk Factors” and other sections of the Company’s Annual Report on Form 10-K and other filings with the Securities and Exchange Commission. Except as required by applicable law or regulation, we do not undertake (and expressly disclaim) any obligation and do not intend to publicly update or review any of our forward-looking statements, whether as a result of new information, future events or otherwise.

About FIS
FIS is a leading provider of technology solutions for merchants, banks and capital markets firms globally. Our employees are dedicated to advancing the way the world pays, banks and invests by applying our scale, deep expertise and data-driven insights. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in Jacksonville, Florida, FIS ranks #241 on the 2021 Fortune 500 and is a member of Standard & Poor’s 500® Index.

To learn more, visit Follow FIS on Facebook, LinkedIn and Twitter (@FISGlobal).

For more information

Kim Snider, 904.438.6278
Senior Vice President
FIS Global Marketing and Communications