When connectivity is recognized as one of the most important components of digital transformation… ¹ who you gonna call?

In many sectors, the answer will most likely be their telecommunications provider. The essential role you play in your customers’ digital transformations is why 5G subscriptions are on track to pass one billion this year (two years faster than 4G did following its launch). ²

But it’s only the beginning. By 2025, there will be an estimated 41.6 billion connected Internet of Things (IoT) devices responsible for 79.4 zettabytes of data. ³ And by the end of the decade, the need to store, analyse and share that data will have turned 5G into a global enterprise opportunity potentially worth more than $700 billion. ⁴

Whatever pressure other industries face to keep pace, it can be argued that telcos face more. For other sectors to reach the cutting edge of technology, you need to be there already – able to capitalize on new revenue opportunities at home, expand to do business in new markets and fight off emerging threats wherever you connect with customers.

Here’s how a cutting-edge payments process can help telcos like you do all this.

Capitalize on new revenue opportunities

Even before the events of the past two years, customers and employees valued flexibility. But now, more than half of people who work remotely at least some of the time say they would like to split their working hours between home and the office. ⁵

Maybe you’ve noticed that the new hybrid working model has increased demand for your products and services with companies equipping their employees with the connectivity they need to stay productive on the move. But have you considered how calls for greater flexibility might affect the way your customers choose to pay for these products and services? At a consumer level, it could be as simple as fewer long-term locked-in contracts and more flexible service plans. But for enterprises, it could mean plugging your wireless technology into their “as a service” offerings.

In any case, flexibility is becoming a key component of doing business. For the confidence you need to offer customers the flexibility they want, look no further than FIS GETPAID. This fully integrated credit and collections management solution helps you mitigate risk and increase cash flow, potentially by millions of dollars.

Expand to do business in new markets

Connectivity brings the world closer together – so the opportunity is a truly global one. In fact, the global telecommunications market hit $2.7 trillion last year and is expected to reach $3.4 trillion by 2025. ⁶ And while Asia Pacific and North America have always accounted for large portions of that market (34% and 32% in 2020, respectively),⁷ the opportunity goes much further than that.

In the Latin American market, the telecoms opportunity is set for a compound annual growth rate of 2.5% between 2021 and 2026, driven by more people wanting to connect using mobile phones and broadband. ⁸ The EMEA region could pose a similarly exciting opportunity for telcos – transferring successful business models into new markets where you may have less competition for the attention of an eager, emerging audience.

Of course, to hit the ground running, local payments expertise is essential. It’s why companies around the world trust Access Worldpay from FIS to move more than $13 trillion – over 106 billion transactions in 126 currencies – every year. As one of them, you could access the world with simple, secure payment integrations.

Fight off emerging threats wherever you connect

Earlier this year, the UK government threatened to remove one major manufacturer’s equipment from 5G networks by the end of 2027, citing cybersecurity concerns.⁹ And in the US, government agencies are introducing zero trust principles to all wireless connections – operating under the assumption that no network is safe. ¹⁰

Among your customers, approximately 80% of those considering 5G adoption say they’re concerned about security. ¹¹ We’ve seen how quickly 5G has been to grow, but it doesn’t change the fact that customers want to feel safe however they’re working, especially at the cutting edge. Any data that moves between your services – from intellectual property to payment details – needs to be secured.

You can trust your customers’ payment details to FraudSight, winner of Best Technology Initiative at the Card and Payments Awards 2022 . It’s a multi-layered fraud prevention solution combining data insights and our own expertise to accurately predict if a payment is fraudulent. Add our tokenization and encryption technologies, and you could lead the way to your customers’ digital transformations – without fraud knocking you back.

Ready to answer the call?

When your customers turn to you for cutting-edge connectivity, you can call on us to deliver a payment process to match. Worldpay from FIS can support telcos with flexible payments to capitalize on domestic opportunities, global payments expertise to enable international expansion and fraud prevention to keep clients, customers and connectivity secure.

If you’d like to learn more about how we serve the telecommunications sector or any of the solutions we’ve shown you today, don’t hesitate to get in touch.

¹ Rudy Shoushany. 2022. Five Trends Changing The Face Of Digital Transformation In 2022. [ONLINE] Available at
https://www.forbes.com/sites/forbestechcouncil/2022/03/30/five-trends-changing-the-face-of-digital-transformation-in-2022/?sh=5e43cb883ef4[Accessed 09 May 2022].

² Statista. 2022. Chart: Global 5G Adoption to Hit One Billion in 2022 | Statista. [ONLINE] Available at:
https://www.statista.com/chart/9604/5g-subscription-forecast/ [Accessed 09 May 2022].

³ Livevox. 2022. Challenges in the Telecom Industry | LiveVox. [ONLINE] Available at: [ONLINE] Available at:
https://livevox.com/challenges-in-the-telecom-industry/#gref [Accessed 09 May 2022].

⁴ The Future of 5G | 5G Market Forecast | J.P. Morgan Research. 2022. The Future of 5G | 5G Market Forecast | J.P. Morgan Research. [ONLINE] Available at:
https://www.jpmorgan.com/insights/research/future-of-5g-adoption [Accessed 09 May 2022].

⁵ Gallup, Inc.. 2022. Remote Work Persisting and Trending Permanent . [ONLINE] Available at
https://news.gallup.com/poll/355907/remote-work-persisting-trending-permanent.aspx. [Accessed 09 May 2022].

⁶ Telecom Global Markets Report 2021: Focus on Wireless Telecommunication Carriers, Wired Telecommunication Carriers, Communications Hardware, & Satellite & Telecommunication Resellers - ResearchAndMarkets.com | Business Wire. 2022. [ONLINE] Available at:
https://www.businesswire.com/news/home/20210729005662/en/Telecom-Global-Markets-Report-2021-Focus-on-Wireless-Telecommunication-Carriers-Wired-Telecommunication-Carriers-Communications-Hardware-Satellite-Telecommunication-Resellers---ResearchAndMarkets.com [Accessed 09 May 2022].

⁷ Ibid.

⁸Analysys Mason. 2022. Latin America telecoms market: trends and forecasts. [ONLINE] Available at
https://www.analysysmason.com/research/content/regional-forecasts-/latam-telecoms-forecast-rddj0/#:~:text=%22Total%20telecoms%20service%20revenue%20in,for%20fixed%20and%20mobile%20services [Accessed 09 May 2022].

⁹Omdia. 2022. Legal direction on UK supply chain rules will ensure 5G networks remain secure. [ONLINE] Available at:
https://omdia.tech.informa.com/OM022024/Legal-direction-on-UK-supply-chain-rules-will-ensure-5G-networks-remain-secure. [Accessed 09 May 2022].

¹⁰Deloitte United States. 2022. 2022 Telecommunications Industry Outlook | Deloitte US. [ONLINE] Available at:
https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/telecommunications-industry-outlook.html. [Accessed 09 May 2022].

¹¹Ibid.