The branch experience, transformed

About this webinar

Routine banking moved to digital, but the branch still drives high-value relationships when the experience inside it works. In this webinar, FIS® explores why the branch still matters, the hidden costs of fragmented operations and how modernizing people, process and technology sets the stage for AI and fraud prevention.

Speakers

• Josef Oliker, Director, Product Management, FIS

Duration

20 minutes

What you'll learn

• Why branch-originated relationships stay stickier and hold higher balances over time, and why banks keep investing in their physical networks.
• How fragmented systems and manual workflows create hidden productivity, execution and growth costs on the front line.
• How aligning people, process and technology enables the universal banker experience with guided, repeatable workflows.
• How embedded fraud signals and in-workflow AI guidance support associates in the moment, not days after an interaction.