Drive lasting loyalty and engagement with a flexible, end-to-end rewards platform
Convenience | Connection | Engagement
Placing loyalty at the core of the entire banking relationship
Banks and credit unions need customer loyalty programs that build lasting relationships, not just points. FIS® Loyalty Engagement Solutions is an ecosystem of loyalty program products that helps power credit card rewards, cash back, pay with points and targeted offers to increase usage and customer lifetime value.
Lower costs, greater cardholder satisfaction
Serving your community and its people matters, but budgets and resources are tight. Our customer loyalty program simplifies setup with merchant-funded offers, a compact redemption catalog and debit card rewards, helping smaller teams deliver cash back and points at lower costs.
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Engagement that’s personalized and revenue-driven
No matter the community, your customers expect value, convenience and automated banking. Our full-service suite uses your financial institution’s data to deliver personalized engagement opportunities that help drive incremental revenue.
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Data-driven and optimized for better returns
With millions of accounts, you have millions of opportunities to engage customers and reinforce their trust. As your partner, we deliver the enterprise relationship management, specialized customer support and ongoing program evaluation you need.
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Precision targeting that delivers personalized value
Delivering digital convenience and meaningful value sets you apart. Our loyalty packages are designed to cover all your program needs, from web and redemption catalog personalization to annual performance reviews.
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Faster, more convenient checkout experiences
The demand for cash rewards grows as consumers seek instant, practical benefits on daily spending. FIS technology connects cardholders’ loyalty currency to their payment cards, enabling real-time redemption of rewards and discounts at participating merchants.
See detailsLoyalty program packages for banks and credit unions
With four distinct packages, Loyalty Engagement Solutions helps you deliver a more tailored, engaging rewards experience that strengthens customer relationships beyond the transaction. You define the loyalty experience to recognize, differentiate and activate customer engagement.
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Specs
Loyalty Engagement Solutions
Configurable transaction scoring enables timely earning and redemption of points or cash back
Platform-agnostic design enables easier setup across FIS and third-party payment processors
Flexible rewards options
Provide your customers with a full range of rewards, redeemable for travel, events, merchandize, gift cards and charitable donations.
Transaction data automation
Enable automated data file transmissions to provide cardholder demographic and purchase transaction information.
Earning accelerators
Activate earning accelerators through bonus promotions or targeted and always-on merchant offers.
Responsive digital experiences
Engage customers through a mobile-accessible website or embedded platforms that offer real-time rewards in a digital environment.
Tailored support packages
Access comprehensive support through effective program design, campaign management, card-linked strategies and managed promotional support packages.
Expert services partnership
Partner with our professional services team to perform data integration, migration and conversion, portfolio analysis, and campaign execution.
Define your loyalty experience
Whether your rewards currency is cash back or points, FIS® Loyalty Engagement Solutions offers four distinct packages to enhance cardholder loyalty and lifetime value: Offers only, Turnkey, Personalized and Premium.
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Turnkey
Personalized
Premium
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Reward programs designed to engage and retain
Our loyalty programs and products include dozens of features designed to help drive engagement, card usage, market share and profitability on existing and new accounts for debit, credit and prepaid cards.
Resources
Loyalty Engagement Solutions product sheet
Transform the rewards experience into a loyalty solution that strengthens brand advocacy and extends customer lifetime value across your offerings.
Offers only Package product sheet
Simplify loyalty with a consolidated product package that serves community financial institutions, debit programs and starter cards.
Turnkey Package product sheet
Extend loyalty through a complete ScoreCard®-branded platform integrated within your existing banking experience.
Personalized Package product sheet
Place loyalty at the core of the cardholder experience with an end-to-end solution designed to match your offerings with seamless integration.
Premium Package product sheet
Utilize data from across your financial institution to initiate personalized engagement opportunities that drive incremental revenue.
How to make loyalty programs pay off Q&A
FIS loyalty expert Mladen Vladic explains how embedding rewards deep in the payment experience can help financial institutions unlock more value.
Explore all the financial technology products FIS has to offer
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Let’s keep our conversation going
Learn more about how FIS can help financial institutions manage loyalty engagement that drives revenue growth and customer retention.
Connect with an expert to get all your questions answered.
Experience the value Loyalty Engagement Solutions can bring to your institution.
Reach out for pricing details that align with your needs.
View detailed specifications about our Loyalty Engagement Solutions.
Let's keep our conversation going
Learn more about how FIS can help financial institutions manage loyalty engagement that drives revenue growth and customer retention.
Connect with an expert to get all your questions answered.
Experience the value Loyalty Engagement Solutions can bring to your institution.
Reach out for pricing details that align with your needs.
Get a brief overview of our Loyalty Engagement Solutions.
Capitalize on data insights
Data is being monetized more effectively than ever. Make informed decisions and gain actionable insights with data that is fast, efficient and easy to access – and even easier to use.
Understand customer behavior in more powerful ways with integrated tools, insights and actions – available all in one place.
Manage your brand across all touchpoints, including print and digital with a product designed for marketers, not techies.
See into your customers full financial picture with complete data and automated analysis for faster, smarter assessments.
Evolve to omnichannel strategies
Customer expectations change almost as fast as fintech evolves. It’s important to personalize shopping experiences for your customers by targeting them based on their purchase history.
One platform, every channel Turn transactions into omnichannel experiences your customers won’t forget.
Streamlined, simple, smarter Weave together data from all touch points to create omnichannel shopping experiences customers will love.
Connected, smarter, better Our omnichannel payment solutions will increase customer loyalty and drive growth.
The new era of retail Get the lowdown on the retail trends providing a smooth, personalized experience for your customers.
Embedded finance for retailers
Learn how you can leverage the latest tech to outpace competitors and improve the customer experience.
Andy Wind
Sr. Director Embedded Finance
What is embedded finance?
Embedded finance enables non-bank companies – like retailers – to provide financial services to their end users at their point of need. Embedded finance is so appealing because it’s seamlessly integrated into the customer experience.
How does embedded finance work for retail?
Embedded finance enables retailers to enhance the customer journey. With embedded finance retailers are empowered to deliver the last mile of customization while leveraging banking’s core infrastructure, such as payments, lending, insurance, savings and reward programs.