Based out of Long Island, New York, Hanover Bank is a community bank focused on serving its local customers. In a shifting, fast-paced environment where customers are increasingly dependent on technology for their banking needs, the bank recognized the need to evolve.

Hanover Bank’s leadership knew that to support its growth initiatives, it needed to modernize. Its existing systems presented challenges in delivering the speed and ease of access that modern customers expect. The bank’s goal was to find a solution that not only provided a user-friendly, digital-forward product and service offering, but also implemented back-office automation to drive efficiency.

The search began for a partner who could provide robust, intelligent applications to support client needs and internal processes. Hanover Bank aimed to give its customers fast, easy and real-time access to their accounts and information for more seamless transactions.

After evaluating its options, the bank chose the FIS® HORIZON core banking solution. The decision was driven by FIS’ ability to provide powerful applications built to adapt to the modern banking landscape. Furthermore, FIS presented a clear roadmap with future initiatives and partnerships, giving Hanover Bank confidence in a long-term, collaborative relationship. The bank felt that the FIS team was genuinely excited about the technology and committed to listening to its needs to help the bank achieve its strategic vision.

With FIS as a partner, Hanover Bank is positioned to continue its growth trajectory, participate in the future of banking and meet the evolving demands of its customers.