ESC
AI-powered order-to-cash starts with trusted data
November 05, 2026

About this webinar
Collections teams spend more time gathering data than acting on it, and payment risk often surfaces too late to manage. In this webinar, FIS® and Microsoft® experts explain how clean, governed data and a human-in-the-loop approach make AI accurate enough to trust across the order-to-cash process.
Speakers
- Mike Swantek, Principal Technical Program Manager, Microsoft
- Keith Cowart, Global Market Owner, Automated Finance, FIS
Duration
45 minutes
What you'll learn
- How a bronze, silver and gold data approach grounds AI predictions in accurate, cleansed information.
- Why governance, explainability and human oversight build trust in AI-driven recommendations.
- Where automation delivers the most value: credit management, cash application and dispute management.
- How to start small, prove one business case and scale AI measured on cash flow, not activity.
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