AI-powered order-to-cash starts with trusted data

November 05, 2026

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About this webinar

Collections teams spend more time gathering data than acting on it, and payment risk often surfaces too late to manage. In this webinar, FIS® and Microsoft® experts explain how clean, governed data and a human-in-the-loop approach make AI accurate enough to trust across the order-to-cash process.

Speakers

  • Mike Swantek, Principal Technical Program Manager, Microsoft
  • Keith Cowart, Global Market Owner, Automated Finance, FIS

Duration

45 minutes

What you'll learn

  • How a bronze, silver and gold data approach grounds AI predictions in accurate, cleansed information.
  • Why governance, explainability and human oversight build trust in AI-driven recommendations.
  • Where automation delivers the most value: credit management, cash application and dispute management.
  • How to start small, prove one business case and scale AI measured on cash flow, not activity.
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