The future of intelligent commerce and loyalty

About this webinar

Loyalty is shifting from standalone points programs into an embedded, intelligent part of the payment experience. In this webinar, FIS® experts explore embedded loyalty, item-level intelligence, AI-driven decisioning and the cross-functional work required to turn strategy into execution.

Speakers

• Jakob Harrison, VP and GM, Filtered Spend and Prepaid Payment Solutions, FIS
• Candis Clarke, Senior Director Enterprise Strategy – Loyalty, FIS

Duration

23 minutes

What you'll learn

• How loyalty is evolving from post-purchase rewards into an embedded method of payment consumers can redeem at checkout.
• Why clean, connected data is the foundation for actionable intelligence and personalization.
• How item-level intelligence moves brands beyond knowing where you shopped toward understanding what you buy down to the SKU.
• What separates loyalty leaders over the next three years: cross-functional alignment, the right technology and a consumer-first commitment.