End-to-end automation for streamlined investor servicing

Firms challenged by fees, regulations and customer demands must optimize operations, maintain compliance and provide digital experiences that drive growth and market advantage. FIS® Investor Services Suite automates your end-to-end investor servicing processes, enabling faster customer onboarding through digital means, including customizable risk-based AML and KYC checks and advanced investor screening for compliance across multiple jurisdictions.

How FIS Investor Services Suite can benefit you

  • Enhance operational efficiency: Build effective controls and automate repeatable tasks through integrated workflows with real-time oversight, centralized visibility and SLA tracking from a single dashboard.
  • Support regulatory compliance: Support ongoing due diligence with up-to-date AML/KYC, FATCA/CRS and tax documentation, as well as near real-time validations and ready-to-file regulatory reports to ease compliance burdens.
  • Elevate customer interactions: Enhance the investor and fund lifecycle with secure onboarding, document handling, self-service access and real-time insights to accelerate capital raising efforts.

Integrated investor services and compliance platform

Investor Services Suite assists in the streamlining of investor services and compliance on one platform, enabling growth for fund managers, administrators, banks and wealth institutions. Capabilities in transfer agency, regulatory compliance, customer experience and workflow management seek to deliver automation and advanced functionality for improved efficiency and control.

Investor Services Manager

Enhance efficiency across investor accounting and reporting

FIS® Investor Services Manager helps provide comprehensive transfer agency recordkeeping, shareholder registry and reporting for fund managers and third-party administrators. Integrated workflow management allows users to create controls and automated actions for recurring tasks, improving scalability and compliance. Real-time oversight from a centralized dashboard also provides visibility to monitor operations, identify issues and track SLAs.
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STP payments functionality
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Performance fee engine
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Management fee calculations
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Layered P&L allocations and NAV processing
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Customizable investor and client reports

Lifecycle Manager

Reduce compliance workload, costs and operational risk

Combining innovative technology with industry expertise, FIS® Lifecycle Manager provides advanced AML/KYC, Common Reporting Standard (CRS) and U.S. FATCA reporting capabilities. The system replaces legacy technologies and manual processes with automation, transparent workflows, more seamless integration and real-time performance to help minimize compliance workload, costs and risk.
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AML/KYC checks
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Investor/beneficial owner screening
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Tax classification tracking
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CRS and FATCA report filing

FAQ

What should software for AML compliance offer?

The most effective platforms offer features such as real-time customer and transaction screening, ongoing risk-based monitoring, clear audit trails and workflow automation. Comprehensive AML systems also typically integrate KYC checks, dynamic risk scoring and multijurisdictional compliance tools.

How can investor onboarding processes be streamlined?

Efficient onboarding relies on automating routine tasks, digitizing documentation and tracking investor progress in real time. By centralizing data capture, e-signatures and AML/KYC screening within one workflow, manual handoffs are reduced, improving onboarding speed and accuracy.

What do KYC checks involve in financial institutions?

KYC checks are processes financial institutions use to verify a customer’s identity and assess risk. They help prevent fraud, money laundering and other financial crimes by collecting and reviewing personal, financial and regulatory information while monitoring customer activity for ongoing risk.

How can FATCA and CRS be effectively complied with?

Effective FATCA and CRS compliance involves verifying account holders’ tax status, maintaining thorough documentation and submitting required reports according to regulatory deadlines. Financial institutions should implement clear workflows, ongoing monitoring and secure data management to support timely, accurate reporting.

What should tools for supporting regulatory compliance in finance support?

Tools for supporting regulatory compliance in finance automate monitoring, reporting and risk management while helping to ensure data accuracy and security. Features such as real-time transaction screening, AML/KYC checks and centralized audit trails simplify adherence to evolving regulations and reduce operational burden.

How can operational efficiencies be improved in fund management?

Improving operational efficiencies involves automating routine processes, centralizing data and streamlining workflows to reduce manual tasks and errors. Enhancing transparency, integrating real-time reporting and standardizing procedures can also help you make faster, more informed decisions while lowering operational costs.

What capabilities does investor servicing software provide?

Investor servicing software provides tools to manage investor accounts, track transactions and maintain accurate records. Key capabilities often include automated reporting, compliance monitoring, AML/KYC checks and centralized document management.

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FIS Investor Services

FIS Investor Services Suite (formerly Deep Pool)

FIS is transforming the investor services landscape with our innovative global solution for investor services and compliance, the Investor Services Suite.