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Financial Services Insights & Industry Analysis

Financial services are evolving at an unprecedented pace, driven by digital transformation, regulatory change, and shifting customer expectations. These insights examine the trends, challenges, and innovations shaping banking, payments, risk management, and financial technology. Industry leaders rely on this research to guide strategic decisions, strengthen operations, and remain competitive in a rapidly changing market.

Featured insights

How banks can deliver seamless, consistent experiences across digital and branch channels

Retail banks that unify digital and branch experiences can better serve customers, reduce friction and build lasting trust at high-stakes moments.

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Transforming AR into cash flow advantage with agentic AI

Modernize your AR function using agentic AI to achieve smarter collections, more control over cash flow and greater financial stability.

What businesses need to know about stablecoin payments

Stablecoin payments can help businesses accelerate cross-border transactions and lower intermediary costs through multirail payment orchestration.

AI-powered shift – The neural treasury evolution

AI in treasury management is changing how teams forecast cash flow, manage liquidity, reduce fraud risk and move toward a predictive neural treasury model.

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Videos

The risk management trifecta – Data, platforms and AI integration

How are data, AI and technology shaping the future of financial services? JP James, EVP and Group President of the Office of the CFO at FIS, shares insights on how these critical elements transform the way institutions approach risk.

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The transformative power of a forward-thinking strategy

Is your business transformation a temporary project or a continuous strategy? JP James, EVP and Group President of the Office of the CFO at FIS, explains why forward-thinking organizations embed transformation directly into their DNA.

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What does AI mean for the future of financial regulation?

Standing still in a rapidly evolving market isn’t an option. Tony Warren, SVP of Strategic Innovation at FIS, shows how your business can confidently navigate the future of financial regulation with AI.

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Geopolitical dynamics – Turning volatility into strategic opportunity

Today's risk landscape evolves at a rapid pace. JP James, EVP and Group President of the Office of the CFO at FIS, explains how financial institutions can transform unpredictable challenges into clear opportunities.

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How banks can balance innovation and risk in real-time banking

Innovation does not mean taking unnecessary chances. Peter Boyer, SVP and Interim Head of Banking at FIS, shares practical strategies to help you balance technological moves with essential controls.

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Client Stories

United Business Bank

Building on the collaborative relationship developed over years of growth by acquisition, United Business Bank again turns to FIS for modernization, fraud control and future-proofing.

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PointBank

Partnering with FIS through the NYCE Payments Network, the oldest bank in North Texas strengthened its competitive position with enhanced debit capabilities and in-house credit card services.

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Open Bank

Open Bank partnered with FIS to implement the HORIZON core platform, improving operational efficiency, enabling online account opening and providing a stable foundation for growth.

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PrimeSouth Bank

This community-focused financial institution used FIS PREBOTs to achieve faster, more accurate transaction processing while freeing staff to drive growth and enhance customer satisfaction.

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Datasite

FIS GETPAID enabled Datasite to standardize collections, improve operational efficiency, increase account transparency and maintain continuous operations with expert guidance and careful system remapping.

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Webinars

Powering the lending lifecycle with data

From origination to servicing, better data can transform how lenders operate. Experts at FIS, Nammu21 and FinTech Futures explore strategies for strengthening data visibility to support smarter decisions and portfolio visibility.

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Data-driven: Adapt to a faster paced private markets paradigm

Investor expectations for transparency and timely reporting are growing. Leaders from Gulf Capital, FIS and Private Equity Wire explain how data can help firms meets investor expectations and compliance requirements.

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Redefine insurance risk management with AI

AI adoption is reshaping the insurance industry. In Episode 8 of Tech Talks, FIS and AWS experts highlight real-world examples of insurers using AI to improve risk management and strengthen customer trust.

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Mastering the middle office data innovation journey

Complex workflows and data challenges continue to impact syndicated loans and private debt. In Episode 7 of Tech Talks, FIS and FSI Hakkoda experts explore how data innovation can improve operations and investor returns.

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Exceed your members’ expectations

As member needs evolve and competition increases, credit unions must rethink how they operate. Leading credit union executives share strategies for meeting evolving expectations, including AI and data-driven personalization.

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FAQ

What types of topics are covered in financial services insights?

Financial services insights typically cover banking, payments, risk management, digital transformation, regulatory trends, customer experience, and emerging technologies that affect financial institutions.

Who benefits financial industry insights?

Executives, technology leaders, operations teams, compliance professionals, and product managers use industry insights to guide strategy, manage risk, and stay competitive.

How often are financial services insights updated?

Most insight platforms are updated regularly as new research, market trends, regulations, and technologies emerge.