What We Think

4 considerations FIs should make before jumping on the AI bandwagon

Artificial Intelligence (AI) has transformative potential in financial services as it relates to both better business practices for providers and creating more personalized

July 30, 2018

4 mistakes to avoid when implementing robotic process automation

Robotic process automation (RPA) is the newest buzzword in the world of machine learning and AI. It delivers quick ROI and is non-invasive from an IT perspective.

October 23, 2017

AI helps restore time to the defender's advantage

Behind many cyber breaches is a common tool of the bad guy tradecraft: Malware. A play on words of Malicious Software, malware is commonly referred to as virus, worms or trojans.

December 10, 2018

Anxious about the Cloud? Don’t be

As I talk to our customers, I’ve noticed that many of them are more open to using the cloud for mission critical activity. This is borne out by the findings of this year’s

August 20, 2018

APIs aren’t supposed to solve financial institutions’ problems…

Compared to the U.K. and elsewhere, U.S. banking providers’ adoption and use of APIs has been advancing far more slowly. While some of the largest financial institutions are rolling out partnerships and developer kits, most FIs remain on the sidelines.

June 11, 2018

Are cybersecurity risks holding back digital innovation and growth?

As the financial services industry continues to embrace digital disruption, cybersecurity risks continue to be a rising concern. In fact, our

December 24, 2018

Artificial intelligence can save issuers' customer relationships

When it comes to money, customers want easy access. With 90% of transactions already taking place online, customer demand is shifting toward convenience.

April 16, 2018

Automation key first step in moving towards AI and emerging technologies

December 11, 2017

Branches are alive and kicking

Banks may be closing branches in developed countries, but in emerging markets they are opening new ones, writes Brian Caplen.

March 12, 2018

Breaking down cybersecurity barriers

Banks may be closing branches in developed countries, but in emerging markets they are opening new ones, writes Brian Caplen.

February 19, 2018

Collaboration & creativity fuel innovative solutions at FIS|InnovateIN48

On September 14, I had the privilege of working with a distinguished group of IT professionals to determine which of the teams competing in the finals of FIS’ global development competition, FIS

October 2, 2017

Community banks can meet digital banking needs with open banking APIs

September 25, 2017

Digital options a priority for Australian consumers

August 22, 2017

Financial Inclusion Requires More than Being Banked

The Progression of the Banker Experience

The banker experience should be role-based, provide advanced search and help decipher the bank’s customer’s sphere of influence.

October 16, 2019

BANKING LEADER

PACE 2019: Churn Is Up – Find Out Why

March 30, 2020

Thought Leadership

Avoid the Perils of a Lack of QA

LDTI – learn four ways to benefit from another one-year delay.

With the effective date of U.S. GAAP LDTI pushed back another year, learn what you should focus on to make best use of the extra implementation time.

June 24, 2020

Reg BI is here to stay – so keep sticking to best practice

For a sustainable approach to meeting Reg BI obligations, broker-dealers should be willing to adapt their processes to industry-standard technology.

June 26, 2020

Supporting our communities means delivering essential banking services with a digital-first orientation.

The importance to financial institutions of demonstrating their commitment to the community, even as the centrality of the branch declines.

June 29, 2020

Securities finance takes center stage

The coronavirus pandemic is driving huge volatility and volumes in the securities finance market, accelerating trends towards integration and advanced tech.

June 29, 2020

Empower employees and customers with automation in your Content Management System

Incorporating AI and automation in Content Management Systems (CMS) can save an organization countless time and costs, while improving employee and customer experiences.

July 06, 2020

Boosting integration with APIs

With 70% of bank interactions taking place online or on mobile, customers increasingly want banking services delivered as part of an engaging experience. APIs help make this possible.

July 06, 2020

Three principles for data confidence

Automated technology is the starting point for building total confidence in your data. But it’s easy to stop automation in its tracks.

July 06, 2020

The “what” and “why” of managed services

As managed services become more and more attractive to corporations and capital markets firms, it’s important to understand the different types of managed services to make the right decision about which one(s) are best for you.

July 13, 2020

Data is not the new oil!

Driven by new thinking, new tech capabilities and the drive toward a digital economy, the usage of data is changing radically and is more important than ever.

July 13, 2020

Adapting the banker experience to current times

Even in today’s uncertain time, community banks that employ the right strategies and technology are better positioned to win customers’ trust and loyalty for many years to come.

July 13, 2020

In the new normal, commercial lenders need a digital response

In the wake of the global pandemic, banks are relying more than ever on digital lending systems to meet their commercial customers’ requirements.

July 15, 2020

Are you having an impact on your cardholder’s financial future?

Cardholders can round up their transactions to automatically transfer their “spare change” to a savings account; a great way to build loyalty to their bank.

July 20, 2020

A huge leap forward for evaluating loan risk

Uncertain times make lending decisions riskier; but digging deeper into tax data with advanced tools can help lower risk and rebalance lending portfolios strategically.

July 20, 2020

Unlocking the value of ESG data

With global spending on environmental, social and governance (ESG) data expected to reach $744M by the end of 2020, new tech and data-driven methods are emerging to help analysts better understand this new market.

July 20, 2020

COVID-19 has changed the face of sell side nearly overnight

Tens of thousands of sell-side professionals moved from corporate offices to their homes while keeping the markets moving and their firms afloat.

July 27, 2020

There’s no stopping SRD II. Can your corporate actions keep up?

With speed so critical to SRD II, learn how to beat tight deadlines for corporate actions processing with a fully automated approach.

July 29, 2020

Three Impacts of COVID-19 on Capital Markets

August 31, 2020