EXPERIENCE FIS EMERALD X
Get on-demand access to 200+ sessions from the fintech industry's new premier global event.

capital markets Breakout Sessions
Co-sourcing or outsourcing for value: accelerate your managed services platformCo-sourcing or outsourcing managed services, such as Business Process as a Service (BPaaS), are empowering investment managers with controlled costs and greater efficiencies. Learn about the innovative tools within our front-to-back-office credit platform that will help you focus and re-align resources on strategic initiatives in order to generate alpha. |
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Driving high value outcomes with CLO optimizationDiscover how Virtus from FIS is innovating its core capabilities around CLO compliance so you can accelerate asset selection and optimize your portfolios. Then we’ll look at our 2021 deliverables around optimization, including: allocation, optimization and curing, predictive analysis and portfolio structuring. |
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Hedge funds: the future state of ESGFireside chat with Joe Holman, founder and principal for responsible investment, ESG Administration LLC; Explore the future state of the hedge fund industry and ESG, including why it’s important for investment managers to create a carbon-neutral office. Consider your portfolio’s carbon missions and why greenhouse gas is the newest metric in portfolio allocation. |
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Propel your portfolio data with AI and machine learningDeveloped from the ground up with artificial-intelligence and machine-learning technology, FIS Credit Data and Analytics offers innovative ways for credit managers to analyze, benchmark and visualize their loan portfolios. It does more than simply automate what was once a heavily manual process across disparate systems; it empowers you with intelligent and near-real-time big-data-driven decisions. |
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The agile investment manager: evolving your front-office operating modelWe’ll discuss how industry leaders are digitalizing the front office to accelerate data flows from idea inception to trade execution. We’ll then look at how open integration capabilities help you streamline and hone your compliance operating model, as well as how to optimize the connection between the front office and your outsourcing partner to achieve the promised ROI while retaining the controls to protect your business. |
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The collateral administrator roleVirtus from FIS acts as the collateral administer for both Citi Agency & Trust and State Street as trustee. Learn all the nuances of the collateral administrator role and how Virtus from FIS is innovating and digitizing data for compliance reporting within our Nexus platform. |
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Panel Discussion: Data Management and the Data-centric Asset ManagerLou Quattrucci and John Pizzi discuss the rise of the data-centric asset manager with special guests Arnie Wachs (Cutter Associates) and Mick Cartwright (Meradia). |
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The investor mandate: multi-asset class reportingWith the democratization of private markets, demand from investors for multi-asset coverage is on the rise. |
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Innovate everywhere: achieving time to value with innovationFIS and industry experts will discuss how fund administrators are helping their clients achieve time to value with advanced technology. Which combination of solutions and services will enable general partners to focus on growth in this ever changing and competitive landscape? |
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More money, more problems: Part 1 – investment analytics and portfolio managementThroughout the past year, access to quality, enriched and aggregated views of your portfolio’s KPIs have helped investment professionals make better, faster decisions. Confidence in your data as actionable information you can trust is more important than ever in driving growth across your portfolio. |
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More money, more problems: Part 2 – investor servicingThe information game has been raised. Investors’ demands for reporting has increased, spurred on by the pandemic but truly driven by additional needs for transparency. How do you support these demands? We’re constantly innovating partnership accounting, adding capabilities to our solutions and helping GPs meet their clients’ needs. Discover some of the exciting developments, including Reporting Services, Report Wizard on the Web and our new LIVE version of FIS® Private Capital Suite (formerly Investran). |
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The community effect of COVIDOur view of the private capital markets and its challenges is unique. We’re at the heart of the industry – from deal sourcing to co-investing in fintech start-ups and building top line growth and profitability through our own venture portfolio. And our technology, services and expertise are trusted by fund managers, investors and administrators globally. |
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The democratization of private capital: are you ready?As we prepare for the wave of massive influx of capital, from increasing institutional allocations to retail investors, how can we learn from publicly listed fund operations? Join this session to hear the perspectives and plans of both general partners and fund administrators. |
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Corporate Actions in 2021: why is data at the heart of the issue?Drawing together extensive statistical research into corporate action processing, this presentation will define why and how corporate action data is at the heart of our industry challenges today. We will explore the costs, risks and downstream consequences of corporate action issues as well as dig into how they are (and will be) impacting your customer relationships today. To help you map out the right journey towards cost and risk improvement, we will also map out leading best practices and key steps being taken across the industry. |
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Harnessing the power of integration: a client storyHear from a client who has harnessed the value of the cloud through their partnership with FIS. Learn how they have freed up their time to focus on value-added tasks, while increasing the efficiency and resilience of their operations. |
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Welcome the Future State of Data ManagementThe need for a stronger approach to data management continues to be a key focus for organizations. Resources are stretched, and costs are on the rise due to higher volumes and the operational complexity of remote working. Learn how a data management integrated portfolio for managing reconciliation, corporate actions, pricing and security master data can help you reduce risk, standardize control, improve reporting and make faster, smarter decisions. |
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Payments for InsuranceLearn about the latest in payments products for insurance at FIS |
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Annual statement and NAIC updateGain insight and updates on changes to the annual statement. |
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EAS and IFRS 17: tales of thought leadershipJoin this session to hear thought provoking stories of global IFRS 17 implementations and how EAS can help break down silos and help everyone think together on a common platform. |
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EAS client services updateDiscuss the changes within client services and all the ways to let us know how we can assist you and your team. |
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FIS’ Insurance Client Welcome and Business UpdateBefore you hear from our solution experts, join us for a short insurance update: what we’re seeing in the market, how we’re supporting our clients, and what you can expect from us in the future. |
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Hosting migration and upgrade plansMigration of our hosted clients is underway. Learn how to prepare for the migration and the key benefits of migrating. |
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Planning for 2021 and beyond: the EAS product roadmapLearn about the upcoming releases and features scheduled for EAS and AP Workflow. |
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Planning for your upgradeSee how to prepare for your upgrade and maximize the latest features of EAS. |
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SaaS strategy and EAS: the road forward#Explore the evolving FIS SaaS strategy, how it applies to EAS and the benefits it offers. |
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What’s new in AP Workflow 2021 Q1Review the functionality changes in AP Workflow 2021Q1 and how they can benefit your team. |
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What’s new in EAS 2020 Q4Learn about the functionality changes in EAS 2020Q4 and how they can benefit your team. |
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GAAP Guidance UpdateThe FASB has updated guidance for the ASUs that we’ve implemented over the past few years. Find out what changed and how it affects you. |
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Investments client services updateJoin us to learn about FIS’ latest upcoming software integration offerings, which help you break down the barriers between departments, technologies, processes, and products. |
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Investments: business Intelligence enhancementsLearn more about the business intelligence enhancements that are now available in the Investments Q1 release. |
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Managed and professional services: how can we help?Take this opportunity to hear from our senior client relationship manager, who will share some of the ways that FIS can ease the burden of statutory reporting. |
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Planning for 2021 and beyond: Investments product roadmapHow are we moving the Investments product forward? Don’t miss this session, which will reveal key outcomes from the Investments product committee discussions. |
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Prevent, protect, comply: NAIC update: part 1Review the key discussion points from the meetings chaired by the Statutory Accounting Procedures Working Group at the National Association of Insurance Commissioners (NAIC) 2021 Spring National Meeting in March and April. |
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Prevent, protect, comply: NAIC update: part 2Discuss the key points from the meetings chaired by the Blanks Working Group at the NAIC 2021 Spring National Meeting in March and April. |
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Prevent, protect, comply: NAIC update: part 3Review the key discussion points from the meetings chaired by the Valuation of Securities Task Force at the NAIC 2021 Spring National Meeting in March and April. |
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An update on the Compass user interface (UI)Over the past year, we have engaged with the FIS UX COE and users. Now it’s your chance to get a preview of the new Compass UI modernization initiative, including an exciting new look and feel and architecture. |
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Data management and privacy with CompassLawmakers around the world are focusing on data privacy and protection. GDPR and POPIA are just two of the stringent data privacy laws that insurance companies need to comply with in a global operation. Find out more about the considerations and challenges and how Compass is addressing them. |
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Digitalize everything with Compass API (CAPI)Moving to CAPI opens a wealth of automation possibilities within your Compass implementation. Pass data from the front to the back office – and back again – or take one set of capabilities into another – unencumbered. This doesn’t just give you new avenues to growth – it supports a better customer experience and opens data for regulatory compliance. |
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Evolving your policy administration infrastructureSee the latest Compass roadmap, including the product development and professional services initiatives that will help you improve agility, increase efficiency and modernize the policy administrative process for good. |
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Introducing FIS’ policy administration system data manager for IFRS 17Join this session to find out about our latest innovation – data modelling tool that converts policy administration data into actuarial actual cash data to support complete and accurate numbers for IFRS 17 reporting. |
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Outsource for value: on-premise or in the cloud with Compass managed servicesWe are working with more and more clients to help them free up internal resources, control costs and improve operational efficiency. Whether you are considering hosting Compass in the cloud, wanting to outsource your day-to-day Compass IT management, or looking for seamless upgrades, we have a solution to help. |
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ProCede: planning for 2021 and beyond: product roadmapFind out what’s on the ProCede product roadmap, including the latest technical and functional enhancements. |
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ProCede: product strategy updateJoin this session to hear about the functional changes coming in the next releases of ProCede and Schedule F due to be released in Q2 2021. |
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Test automation as a service in CompassAuto testing for Compass is the optimum solution for clients preparing for an upgrade. The service helps improve test coverage scope, minimize rework and –ultimately – reduce time-to-market and improve release quality. |
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Embracing the cloud: Prophet in a virtual worldGet the latest information on our move to Azure cloud. Discover the advances we are making in Commodities Risk Manager (formerly Kiodex) reporting and improvements in client experience. |
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IFRS 17 and the Prophet Subledger: tales of thought leadershipJoin this session to hear thought provoking stories of global IFRS 17 implementations and how Prophet Subledger can break down silos and help everyone think together across a common platform. |
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Optimize your data visualization and resultsWhen it comes to getting the business intelligence to report on LDTI and IFRS 17, or successfully interpreting increasingly high volumes of data, we have proven, integrated solutions to help. Find out how to get the best out of your data using data analytics and data visualization in the actuarial process. |
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Prophet client experience updateMeet the Client Experience team and discover recent changes and what else is happening within the support realm. |
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Prophet GI: why do I need it?Find out how Prophet GI is already helping clients in over 25 countries and what it can do for you as a simple and flexible solution for all GI/P&C actuarial and financial modelling, including reserving, capital modelling, US GAAP and IFRS 17. |
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Prophet solution and services: roadmapJoin this session for a strategic update on our roadmap for the Prophet solutions. We’ll also focus on how we’re helping insurers comply with IFRS 17 and LDTI, including giving them the flexibility to react to volatile and uncertain markets and meet new risk reporting challenges. |
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Prophet solution and services: US and LDTIDon’t miss this session to hear what we are doing for the changes in the U.S. and the upcoming Long Duration Targeted Improvements (LDTI) to US GAAP. |
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What’s new in Prophet?This session will be a hands-on look at some of the exciting new features we’ve added to the Prophet suite. It will be focused primarily on the system aspects and development environments. |
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Work smarter: take advantage of some of our turnkey servicesWork smarter: take advantage of some of our turnkey services |
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FormWorks: improving the non-dropout captureExplore the capture improvements now possible with FormWorks and the benefits of achieving a higher percentage of non-dropout forms capture. |
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FormWorks: more about Business Process as a Service (BPaaS)If you are considering outsourcing some of your existing functions, then this session is for you. By choosing our fully managed mailroom and data capture service, you can eliminate laborious data entry and free up time to focus on your customers. |
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Formworks: planning for 2021 and beyond: product roadmapJoin the FormWorks team as we look at upcoming releases and features scheduled for FormWorks. |
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FormWorks: using soft rejects for better captureJoin us as we walk through a FormWorks example of partial form capture that benefits the downstream processes even if full capture cannot be completed. |
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Macess: harnessing the value of the cloudJoin this session to learn how a move to Macess in the cloud can be used to drive return on investment and add value across your department in a number of key ways. You will also hear why the cloud should be viewed as an enabler – helping to free up your team to focus on decision-making and core tasks. |
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Macess: leveraging the new application programming interface (API)Discover how to leverage the new Macess service interface and programmatically link your applications to Macess for a higher degree of efficiency. |
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Macess: planning for 2021 and beyond: product roadmapJoin the Macess team as we look ahead to the exciting transformation of Macess. Find out what’s on the product roadmap, including technical and functional enhancements. |
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Professional Services: how can we help you?How can the FIS Workflow professional services team become a partner to help achieve your goals? From managed upgrades to document entry, we have several services available to help optimize efficiencies in your business. |
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Auto and equipment: how privacy laws are impacting auto and asset lendingSee how privacy laws are affecting the use of collateral-generated data. Then discuss the potential regulatory regulations and their differences by country. |
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The future state of auto and asset financeReview the latest trends shaping the future of auto and asset financing. |
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Adjusting to the pace of change: the growing significance of forward-looking, holistic balance managementAs recent events have shown that economic and social changes can occur with unprecedented swiftness, the capital markets industry is more challenged than ever to quickly adapt to changes in the economic situation and customer behavior. |
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Expanded partnership: MarketMap Terminal integration with Dow JonesJoin this session to hear about the recent integration of premium Dow Jones content into MarketMap Terminal. This includes Significant News, Dow Jones Institutional Wire, Dow Jones NewsPlus and the forthcoming DJ Calendar integration. |
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How will the ESG trend change the energy landscape?Hear industry experts from S&P Global Platts provide the latest energy markets insights to help you make better trading decisions. |
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Tradable indicators derived from physical transaction dataFinding alpha has always required oil traders to raise the bar in terms of data and technology. Today, new tradeable indicators derived from physical transaction data (prices and volume) are powering a fundamental change in the way we understand and trade on the volatile oil markets. |
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Applying artificial intelligence in securities financeExplore the potential applications and opportunities of AI, including applying machine learning, with our partner C3, to optimizing securities lending through smarter matching algorithms, lower transaction costs and a lower friction post-trade process. |
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The future state of the securities finance and collateral industryRecent years have seen an unprecedented pace of change in securities finance and collateral. Explore how the industry has been affected and how it is preparing for the future. |
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Evolve your infrastructure: simplify global payments with a payments ecosystemExplore FIS’ payments ecosystem beyond your Trax implementation to learn how our end-to-end payment platform can deliver significant ROI to your business by giving you a streamlined approach to global payments. |
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Evolve your infrastructure: simplify global payments with a payments ecosystem (APMEA)Explore FIS’ payments ecosystem beyond your Trax implementation to learn how our end-to-end payment platform can deliver significant ROI to your business by giving you a streamlined approach to global payments. |
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Harnessing the value of the cloud: a client case studyHear from an Ambit Quantum client who has harnessed the value of the cloud through their partnership with FIS. Learn how they have freed up their time to focus on value-added tasks, while increasing the security and resilience of their operations. |
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Optimize your transaction banking fees: a significant opportunity for any treasuryLearn how PwC’s BankLab™ is helping organizations like yours optimize payments and save costs. BankLab is a unique online analytics solution that enables you to navigate the cash management world across 150 countries. Constantly updated by banks and the PwC network, the solution automatically compares costs applied to all of your services and dynamically benchmarks them against similar sized companies, identifying the savings you’ll achieve. During this session, you’ll hear how this innovative solution can help your organization optimize your cash management processes while delivering secured savings. |
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Optimize your transaction banking fees: a significant opportunity for any treasury (APMEA)Learn how PwC’s BankLab™ is helping organizations like yours optimize payments and save costs. BankLab is a unique online analytics solution that enables you to navigate the cash management world across 150 countries. Constantly updated by banks and the PwC network, the solution automatically compares costs applied to all of your services and dynamically benchmarks them against similar sized companies, identifying the savings you’ll achieve. During this session, you’ll hear how this innovative solution can help your organization optimize your cash management processes while delivering secured savings. |
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Transforming Treasury following a strategic eventJoin this panel discussion with Trax and Quantum clients, GE and Baker Hughes, as we discuss the impact of a strategic event on their treasury and payments operation. |
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Transforming Treasury following a strategic event (APMEA)Join this panel discussion with Trax and Quantum clients, GE and Baker Hughes, as we discuss the impact of a strategic event on their treasury and payments operation. |
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Are you ready for the end of LIBOR?Hear how an Ambit Quantum client has prepared for the move away from the London Interbank Offered Rate (LIBOR), a regulatory change that has mobilized the industry ahead of its anticipated deadline of the end of 2021. |
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Are you ready for the end of LIBOR? (APMEA)Hear how a Quantum client has prepared for the move away from the London Interbank Offered Rate (LIBOR) – a regulatory change that has mobilized the industry ahead of its anticipated deadline at the end of 2021. |
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Global banking and liquidity optimization: an untapped multi-million opportunity for many corporatesLearn how PwC’s BankLab™ is helping organizations like yours optimize payments and save costs. BankLab is a unique online analytics solution that enables you to navigate the cash management world across 150 countries. Constantly updated by banks and the PwC network, the solution automatically compares costs applied to all of your services and dynamically benchmarks them against similar sized companies, identifying the savings you’ll achieve. During this session, you’ll hear how this innovative solution can help your organization optimize your cash management processes while delivering secured savings. |
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Global banking and liquidity optimization: an untapped multi-million opportunity for many corporates (APMEA)Learn how PwC’s BankLab™ is helping organizations like yours optimize payments and save costs. BankLab is a unique online analytics solution that enables you to navigate the cash management world across 150 countries. Constantly updated by banks and the PwC network, the solution automatically compares costs applied to all of your services and dynamically benchmarks them against similar sized companies, identifying the savings you’ll achieve. During this session, you’ll hear how this innovative solution can help your organization optimize your cash management processes while delivering secured savings. |
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Harnessing the value of the cloud: a client case studyHear from an Ambit Quantum client who has harnessed the value of the cloud through their partnership with FIS. Learn how they have freed up their time to focus on value-added tasks, while increasing the security and resilience of their operations. |
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Harnessing the value of the cloud: a client case study (APMEA)Hear from an Ambit Quantum client who has harnessed the value of the cloud through their partnership with FIS. Learn how they have freed up their time to focus on value-added tasks, while increasing the security and resilience of their operations. |
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SAP cloud integration: improve forecast accuracy with dataJoin this session to learn how we’ve partnered with SAP specialists to leverage the latest developments in Quantum and SAP technology to give you a scalable cloud-based integration platform for the future. During the session, we’ll highlight how you can gain greater value from your SAP data, particularly in the realm of cash forecasting, as well as hear more about the work we’ve been undertaking to make the integration between Quantum and SAP easier. |
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SAP cloud integration: improve forecast accuracy with data (APMEA)Join this session to learn how we’ve partnered with SAP specialists to leverage the latest developments in Quantum and SAP technology to give you a scalable cloud-based integration platform for the future. During the session, we’ll highlight how you can gain greater value from your SAP data, particularly in the realm of cash forecasting, as well as hear more about the work we’ve been undertaking to make the integration between Quantum and SAP easier. |
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Artificial intelligence in receivables: present and futureArtificial intelligence (AI) is not just a future endeavor; it’s already here. The past year has given credit and collections more reason than ever to leverage AI to accelerate cash flow and mitigate risk. |
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Client best practiceLearn how Crowley Maritime are leveraging GETPAID to solve cash flow – and how you can apply their experience to your teams. |
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Drive improved results with GETPAID dashboardsVisibility to data is paramount to measuring results. What gets measured, gets improved. Learn how to set up and use GETPAID’s dashboards to create your own view of what is important to you. |
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GETPAID + Worldpay equals a powerful combinationCredit and collections professionals can drive receivables forward by extending their infrastructure. GETPAID is now integrated with Worldpay to provide a powerful and secure payment network. Learn how you can reduce transaction costs and take advantage of the click-to-pay functionality for your customers. |
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Evolve your infrastructure: getting more value out of your treasury operations with FIS’ ecosystemAs treasury departments take on more responsibilities, they need to expand their infrastructure with the right technology. See how you can get more value from your treasury operations with our extended ecosystem – from streamlining payment operations to ensuring efficiency and control with secure, managed bank connectivity. |
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Harnessing the value of the cloudMany treasurers now recognize that the agility offered by cloud systems is essential, rather than a nice-to-have. Cloud-based treasury systems enable teams to operate from anywhere while avoiding the need for disruptive and costly upgrade processes.But the cloud can be much more than a deployment model. It can be used to drive return on investment and add value across your treasury department in several ways. See why the cloud should be viewed as an enabler – helping to free up your time to focus on decision-making and core tasks. |
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Harnessing the value of the cloud: a client case studyHear from an Ambit Quantum client who has harnessed the value of the cloud through their partnership with FIS. Learn how they have freed up their time to focus on value-added tasks, while increasing the security and resilience of their operations. |
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Prevent, protect, comply: keeping up with regulationsKeeping up with regulations with FIS and Ambit Quantum |
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Cryptocurrency market trends in wealth and retirementDigital assets are becoming more prevalent and provide a new asset class for investors. Join this session to discover how this evolving asset class can fit into your asset management strategy. |
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Cyber protection in the new normalThe past year has not only changed the way in which we work and live; it’s introduced an entirely new level of risk around sensitive data. Learn about some of the risks that have been exploited by threat actors in this new environment and what you can do to help protect your firm. |
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Digital delighters from FISReview our digital offerings – including digital payments, advanced security and fraud solutions – and see how wealth and retirement businesses are leveraging the scale and expertise of the broader FIS ecosystem to provide value-added services to their market. |
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Driving growth through digital transformationToday’s wealth and retirement providers must move faster and think bigger to grow in an ultra-competitive market. But competing priorities and limited resources impede your ability to adapt and succeed. Explore how you can overcome the challenges you face today to grow your business of tomorrow. |
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Environmental, social and governance (ESG): risk or reward?Assets under management (AUM) linked to ESG reached almost $45 trillion in 2020. There’s no doubt that ESG has created a platform for growth in the financial industry. But what is fueling this growth? See the evolution of the ESG market and understand the significant risk associated for fiduciaries. |
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Retirement legislative and regulatory update – part 1Get a fast-paced update on activity in Congress, the White House and the executive agencies (IRS and DOL) impacting retirement plan programs, including recent IRS and DOL guidance on many SECURE Act provisions, safe harbor 401(k) plans, disaster relief, MEPs, PEPs and more. |
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Retirement legislative and regulatory update – part 2With Congress and the DOL changing the requirements and methods for ERISA plan disclosures, we’ll highlight the challenges and opportunities associated with the new Lifetime Income Disclosure requirements and the DOL’s new safe harbor option for electronic disclosures. |
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merchants Breakout Sessions
Enterprise Product Strategy: Helping merchants rise and thrive!In the face of rebuild and business expansion post covid, coupled with soft economic conditions, we know Enterprise businesses have to adapt in order to thrive in 2021. Hear how we have pivoted and reprioritized our Product development and innovation to help you grow and reinvent smarter during these times. |
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Exploring high growth gaming marketsIn the ever changing landscape of global gaming, we take a look at the five markets that are forecasted for high growth. We delve into the key payment trends, changes to regulations and showcase our research about what players say their payment expectations are. |
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From physical to digital: how today's consumer prefers to shop!Our resident expert Maria Prados, takes you through our new piece of research that shows how shopping habits have changed and how Omnichannel is now the only channel to survive. |
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How payments can enable digital transformation in educationWith the industry changing at such a fast pace, education providers that embark on digital transformation journeys are well placed to grow their income and enhance their services. Here, we look at how payment technologies can enable both education institutions and EdTech companies to provide better learning experiences for their students and learners. |
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Introducing GoCartJoin us as we introduce GoCart, the first venture launched out of Impact Labs, FIS's new innovation organization. GoCart is an innovative consumer payments solution that allows merchants to embrace new digital channels while enhancing their existing ecommerce checkout. Learn how GoCart delivers massive increases to conversion rates, advances your conusmer's payment experience, and delights your developers best in class developer tools. |
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Payments 101Optional training session for those new to the payments industry. Get up-to-speed with Reece Shannon-Sinclair, Director, Partner Solutions, on the complex payments and fraud landscape so you’re all set to make the most out of our new event EMERALD! This will be an interactive session with plenty of time for questions. |
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Real-time payment use cases from account to account, business to business, or business to consumerThis session is a rethink on Partnerships between Financial Institutions and Merchants; how each makes a Consumers life easier, more convenient and bringing added value. Our speakers will come from both the Financial Issuer and the Merchant worlds and bring insights to this fast-changing market. |
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Why Merchants are Adopting Technology to Improve Liquidity and RiskAs the world begins to find clarity after the initial impact of COVID-19, there’s no doubt that merchants in particular have seen a significant impact on liquidity, risk management, and merchant card processing practices. With continued market volatility and economic uncertainty, merchants must rethink the full spectrum of cash flow management technology and processes – from treasury, payments and receivables to reconciliations and financial close – to help better manage their company’s cash more efficiently and effectively. Join this session to hear why merchants of all sizes across the globe are planning to increase their investment in technology to: 1) Automate manual processes, 2) Mitigate risk; 3) Improve liquidity and 4) Optimize their merchant processing operations |
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Access Worldpay for Enterprise PartnersHear about our 'single-in' gateway; Access Worldpay from our Product eXperts. It's a modern suite of interfaces (API]'s) to Worldpay's capabilities, developer centered, easy to consume and resilient to change solution. |
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BuyNowPayLater (BNPL) - Understand the options and be prepared!Merchants need to offer payment methods shoppers want to pay with. This ensures you maximize revenue and avoid cart abandonment. Buy Now Pay Later (BNPL) is rapidly growing as a payment method and changing the way shoppers pay and manage their finances. This session will help you understand the different BNPL payment methods you need to be thinking about and how Worldpay from FIS can help you offer the right BNPL payment methods for your customers, whilst minimizing cost and complexities involved. |
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Ecommerce Optimization Session 1: understanding Merchant BehaviorOur resident Optimization Guru Simon Dell, VP Optimization, will take you through the most important level of successful acceptance: Merchant Behaviour and how it can optimize your payments. During Covid-19 this level is paramount! |
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Ecommerce Optimization session 2: Influencers & MaximizersFollowing on from our ealrier session, our resident Optimization Guru Simon Dell, VP Optimization, will take you through the advanced concepts within Optimization: Influencers & Maximizers. |
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Excel at Customer Engagement: Acquiring, retaining, and growing your customer baseIn face of a global pandemic, a question we are continuously hearing from our merchants is ‘how do we acquire new, retain existing, and grow our relationships with customers?’ Join us to learn more about consumer preferences and what is driving loyalty in the current market environment, and how Worldpay from FIS can help you excel at customer engagement with new and existing customers to drive top-line growth. |
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Expanding into APAC - Everything you need to know!Everthing you need to know about APAC processing: payment methods, products and key trends. It's all here! |
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Expanding into EMEA -Everything you need to know!Everthing you need to know about EMEA processing: payment methods, products and key trends. It's all here! |
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Expanding into LatAm - Everything you need to know!Everthing you need to know about LATAM processing: payment methods, products and key trends. It's all here! |
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Expanding into North America - Everything you need to know!Everthing you need to know aboutNorth American processing: payment methods, products and key trends. It's all here! |
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Expedite your payment strategy with Generation PayEvery generation thinks and acts differently when it comes to finances and payments. Hear about trends and intersting insights into generational behaviors and how they will impact your business, especially as we look to rebuild in a post-COVID world. |
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Explore the Open Banking HubHear from Charles Damen, SVP, Payment Strategy, on how Open Banking Hub overcomes the many industry-wide challenges to the API-driven landscape. |
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Exploring Integrated Payables & B2BJoin this session to hear what B2B payment trends have accelerated as a result of the Covid-19 pandemic and how FIS Integrated Payables helps companies stay ahead of the curve. FIS Integrated Payables is a B2B integrated payments platform that can take a payment file from your accounting system and execute domestic and international AP payments as check, ACH, wire or virtual card through a single online portal. By streamlining the AP process, FIS Integrated Payables creates a new revenue stream while reducing AP costs and mitigating fraud. |
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FIS Insights: Post-inauguration Policy Implications for the Financial Services IndustryAs the new administration sets-up in Washington, we will provide an overview of policy initiatives that are taking shape that the payments industry is watching. |
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How to optimize the contact free payment experience in groceryWe will discuss the trends causing the growth in touch free payments in grocery as well as how to optimize for these new payment experiences online and in-store. Lastly, we will describe the challenges that grocers will face as touch free payments become more mainstream and how to combat these challenges. |
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Legal, Franchise & PSD2 updates you need to know!We'll get your business up to speed with all the latest legal requirements, updates from card schemes and everything PSD2. |
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Modern Use Cases of Prepaid Card technologyHear from our prepaid product expert, Rich Klepacz, on how FIS prepaid solutions are evolving to meet the needs of merchants. Prepaid is the fastest growing financial tool for merchants and consumers. Prepaid is now a solution for a broad spectrum of needs in today’s markets. As a leader in the prepaid space, FIS continues to lead with the latest technology and options that will help our merchants in today’s market and designed to support tomorrow’s innovation. |
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Points as Currency & Redemption at time of purchaseThis session is a rethink on Partnerships between Financial Institutions and Merchants; how each makes a Consumers life easier, more convenient and bringing added value. Our speakers will come from both the Financial Issuer and the Merchant worlds and bring insights to this fast-changing market. |
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The Future of Hospitality Tech – TodayCovid 19 has massively disrupted Hospitality businesses – but it has also rapidly accelerated technology and payment trends in the market. We dive into how Covid has impacted the payment pathway for Hospitality and Leisure merchants – and look forwards at how this may lay the foundations an exciting future in Hospitality Tech. |
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Vertical Breakout Session: Airlines & Travel – Trends and insights shaping the future of travel paymentsJoin us, to discover the latest innovations and payments trends for the travel and airline industry. We will discuss new ways to take payments that support a fully scoped traveler service, as well as the extensive channels that drive revenue at touchpoints. Finally, we will share the future innovations that tap into a better experience for the next generation and beyond. |
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Vertical breakout: Financial ServicesWe will discuss the key trends causing change in the Financial Services sector over the past 12 months, and how these trends have resulted in increased consumer expectations around online experience. Most importantly, we will discuss what we’ve learnt from research on consumer payment behaviours, and how payments can be used as a lever to improve your online customer experience. |
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Vertical breakout: The new checkout experience in RetailHow to deliver a new checkout experience incorporating new payment method trends and use cases. |
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Worldpay & FIS: Combined eXcellence to help you make, move and save money!Through combination of FIS and Worldpay, Merchants now have access to an array of solutions that can help them make money, move money and save money. Join this session and learn the 5 trends that are impacting the future of business and hear specific examples of where our Relationship Mangagement leaders have seen these trends play out. |
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Exploring Worldpay for Enterprise PartnersAn exploration into the Enterprise Partner Program, and how we can help your customers grow in the modern payment landscape. |
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Expedite Growth for your Local Merchants: Helping your merchants acquire, retain, and grow their customer baseWhen our small and local merchants thrive, we all win. As we look for an upcoming economic recovery, join us to learn about the customer acquisition and engagement solutions available from Worldpay by FIS that can help your merchants execute a growth strategy that drives meaningful results. |
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Hear from our experts on how our solutions for Partners will help you navigate the changing payments landscapeIn the face of rebuild and business expansion post covid, coupled with soft economic conditions, we know Partners and your customer's businesses have to adapt in order to thrive in 2021. Hear how we have pivoted and reprioritized our Product development and innovation to help you grow and reinvent smarter during these times. |
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Introducing GoCartJoin us as we introduce GoCart, the first venture launched out of Impact Labs, FIS's new innovation organization. GoCart is an innovative consumer payments solution that allows merchants to embrace new digital channels while enhancing their existing ecommerce checkout. Learn how GoCart delivers massive increases to conversion rates, advances your conusmer's payment experience, and delights your developers best in class developer tools. |
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SaferPayments – helping merchants meet their PCI DSS requirementsComplying with an every changing landscape of payments regulations is difficult and costly. Hear from our eXperts on how Worldpay from FIS provides solutions that make the process streamlined and cost effective. |
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Exploring IQ/IQ NowKnowledge is power. Especially in real-time. Hear from our Product eXpert, Erin Dalessandro on how to put robust, web-based reporting and analytics in the palm of your hand. |
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Exploring LaunchpadWant to remove the complexity from your Merchant Boarding? Hear from our Product eXpert, David Pritchett, about a powerful tool that enables partners to create a seamless software experience, which includes credit card payments. |
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Exploring Partner Tools - Developer EngineHear from our Product eXpert, Jordan Esbin, on how Worldpay from FIS provides Partners seamless access to the developer tools needed to create customized payment experiences. |
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Fraud Trends and our Fraud tools, Security, Tokenization - solving for upcoming pain points and optimizing your businessAs more transactions are processed via online channels and operations continue in remote environments, criminals are taking advantage of these trends and fraud attacks are on the rise. It’s more important than ever to proactively protect your business from cyber threats and fraudsters. We're here to help. Join our team of Worldpay eXperts as we provide insight and guidance to help you put appropriate protection in place ensuring you can stay one step ahead of potential threats and respond to potential vulnerabilities within your systems. |
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More than a MID. Meet the modern SMBThe needs of our SMB clients are rapidly evolving in the race for digitization. Join Sr. Product Leader, Christina Wagner, for a discussion on those changing needs and how WorldPay from FIS’s focus on SMB product and service innovation will enable you to exceed the modern SMB’s expectations. |
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Why Merchants are Adopting Technology to Improve Liquidity and RiskAs the world begins to find clarity after the initial impact of COVID-19, there’s no doubt that merchants in particular have seen a significant impact on liquidity, risk management, and merchant card processing practices. With continued market volatility and economic uncertainty, merchants must rethink the full spectrum of cash flow management technology and processes – from treasury, payments and receivables to reconciliations and financial close – to help better manage their company’s cash more efficiently and effectively. Join this session to hear why merchants of all sizes across the globe are planning to increase their investment in technology to: 1) Automate manual processes, 2) Mitigate risk; 3) Improve liquidity and 4) Optimize their merchant processing operations |
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Exciting solutions to solve pain points for your business customersAnnie Schmidt, Product Senior Leader, will share how our flexible menu of solutions help our Partners win new merchants and protect and grow margins. |
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Expert Insights: How FIS helps Partner BanksWorldpay from FIS prides ourselves on how we go partner with banks to help them increase non – interest income and deepen relationships with their business customers. Join us to learn more about how partnering with FIS can help you deepen your relationship with your business customers. |
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Expert insights: How FIS helps our PartnersIn this session we will review how Worldpay helped one of our Partners to grow and increase revenue, even when faced with the challenges presented during 2020. |
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Exploring Valutec SolutionsJoin us to learn more about the next generation marketing management platform specializing in gift, loyalty and digital rewards and how this solution can benefit your business customers. Valutec gives companies of all sizes tools designed to grow their business by helping to extend their reach to engage a wider audience, drive more sales and incentivize repeat business. |
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Product expertize for Partners – PartnerSmart GTM ReviewWe know that in the fast-moving world of Fintech, there is no one-size-fits-all solution. You need the flexibility to choose where you want to integrate deeply and control experiences or where you might want to leverage Worldpay’s out of the box tools and extensive sales organization to support you. To that end, we are focusing our innovation on your needs. Empowering you to grow at your own speed and on your own terms. Join in and find out how. |
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Exploring Worldpay for International PartnersLearn how partnering with Worldpay can help grow your business and create a valuable revenue stream. Whether you are an integrated payments software provider, financial institution, independent sales organization or referral partner, we can help evolve your payments strategy and meet the changing needs of your merchants, from SMB to Enterprise. |
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Payments 101Optional training session for those new to the payments industry. Get up-to-speed with Reece Shannon-Sinclair, Director, Partner Solutions, on the complex payments and fraud landscape so you’re all set to make the most out of our new event EMERALD! This will be an interactive session with plenty of time for questions. |
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banking Breakout Sessions
Technology and Credit Unions: Strengthening the industry in the face of disasterLeveraging technology and partnerships are key to the success and growth of the credit union industry. In this session, learn of an example of collaboration that reimagines the way credit unions respond to natural disasters. FIS and the National Credit Union Foundation (NCUF) partnered to create the CUAid Disaster Recovery App, designed to help credit unions source and share emergency resources, with the ultimate goal of getting services restored as quickly as possible for their members in a time of disaster. Join Mara Spears, VP of Credit Union Member Engagement for FIS, and GiGi Hyland, Executive Director for NCUF, as they discuss their partnership in developing this app and the benefits it brings to the credit union industry. |
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The Data Journey: Bringing Data to Life Through Meaning , Ideation and GrowthJoin us in a story of a credit union who with the support of an FIS account manager becomes aware of an opportunity to improve its own data efficiency and member engagement. Listen to how the account manager works with this credit union and leverages the expertise of the Ethos and Payments Edge teams to bring better meaning to its everyday working processes to reduce expenses, increase operational efficiencies, improve pricing, identify competitive advantages, and drive loyalty with members. These activities will ultimately help build the credit union’s brand through trust, security, growth and a positive impact in its community. There are tips and best practices in store for you with this insightful session! |
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Using and Maximizing AI in Credit Unions TodayThe use of AI in financial services has been rapidly accelerated by demands of current events and the economic climate (or any other way to say “since the pandemic upended the world we live in”). Join FIS AI leadership and a panel of credit union technology executives to learn what use cases are trending in AI and automation and how to deploy this technology to increase member options and satisfaction while driving employee engagement and talent retention within your credit union. |
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Retail Lending for today's Modern Financial InstitutionLooking to modernize your lending capabilities? Learn how other FIs are transforming the way they engage with their lending customers in a digital way. |
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PPP funding, what did we learn and how can we capitalize?Learn about the efforts FIS made to support PPP funding and how you can leverage those learnings to support your FI in your pursuit to find new customers, streamline information gathering and make better decisions. |
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The Digital One EvolutionIn the challenging times we are living through, the need for great connections with customers has never been more important – the right digital technology gives us the ability to engage in the customer’s preferred channel, focus on a customer’s financial wellness and build banking relationships for life. Come learn more about the Digital One journey. |
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Reimagining Commercial BankingJoin the commercial product management team as we walk through a customer journey starting with automated commercial account onboarding, hearing about the option for utilizing business banking API’s in a pre-enabled FinTech marketplace, and leveraging AI capabilities to monitor customer churn and cash flow forecasting. |
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Digital Receipts Breakout Session - Deeper Insights Through Receipt ManagementHarness the power of deeper insights With real-time actionable insights into your customers’ needs, the opportunities are endless. Data is the key It’s not just about getting more data, but rather getting access to the right data and transforming it into actionable insights. Those steps are vital to building an end-to-end data analytics process. The Digital Receipts Platform simplifies the entire process for you. Through this Platform, you unlock the deepest level of customer purchase data right down to SKU-level (and beyond). You generate real-time insights into your customers’ needs, which can be actioned on instantly. Digital Receipts enables you to identify unique ways to understand and grow the value of your customers, all while empowering them with the tools and strategies they need to optimize their spend. The more you know your customers, the better you can serve them. |
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EPIC Optimization - Learn how to stay Productive and Compliant when employees are workingLearn how the FIS EPIC solution allows organizations to manage and support a remote workforce all through a single dashboard! With the aid of the EPIC solution’s powerful automation tools, organizations can allocate virtual and physical resources in real-time to handle spikes in business activity and monitor compliance with operating procedures. |
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Introducing Digital One FLEXJoin us to learn about upcoming addition to Digital One with Digital One Flex - your solution for consumers and small businesses. |
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Harnessing the Power of Process Mining in Bank OperationsGone is the traditional process of building process maps to understand the processes and bottlenecks in your operation. Process Mining is an emerging concept that utilizes advanced technologies such as Computer vision and AI to identify improvement opportunities in your operation. Learn how EPIC's process mining solution - Sapience has helped our clients achieve significant efficiencies and better compliance in their banking operations. |
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Developing a Strategy for Online Account Opening SuccessIs your online account opening solution delivering the results your organization expects? Are you still trying to figure out how to get started? Acquiring customers through a digital channel requires more than just deploying a new solution in market, it requires a new mindset and rethinking the traditional banking methods. In this session you will learn about the importance of having a defined strategy and goals to guide your path to success as well as the criticality of attracting the right customers to your platform. We’ll discuss approaches to risk mitigation through applicant screening, optimizing the application funnel and the value of relationship building during the onboarding process for these digital customers. Session participants will learn how to:
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Banking as a Service – Threat or Opportunity?Banking as a Service has become the new buzzword, with industry announcements at every turn. Fintechs are tapping into their brand equity and loyal customer base to expand their products, and they’ve set their sights on financial services. More and more fintechs have started to embed financial services in their offerings, including credit cards and deposit accounts. Do these fintechs represent a threat that will cannibalize your business or are they an opportunity to expand your delivery channel? Join us for this insightful session where we dig into “as a service” and explore what this trend means for your financial institution. |
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Learn how to orchestrate work between Bot and Human CapitalLearn the art of the possible with FIS' EPIC Automation module. Equipped with a range of solutions from an enterprise grade RDA/RPA platform to technology agnostic workflow orchestration, EPIC brings a complete solution in one automation module. In this session, FIS will demonstrate how our workflow orchestrator - BigEye allows a worktype coordination between Human and Machine in modern back office operations. |
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The Commercial Journey through Digital One Business and Business MobileJoin the commercial product management team and learn about new capabilities within money movement and expanding feature functionality within Business Mobile |
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Digital Security and FraudLearn how Digital One Security Suite of products use proprietary tools and advanced data models to provide best in class security without compromising on user experience. We will walk through some of the products that continuously protect our digital products from behind the scenes and provide a secure experience without increasing friction. We will walk through what we do to keep away fraudsters and how we secure the user’s entire journey, from downloading mobile apps, to signing on, accessing the account, moving money and pushing account credentials to 3rd Party Wallets. |
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Digital One Financial Wellness SuiteLearn how the Digital One Financial Wellness Suite of products provide personalized and proactive Spending and Credit insights, provide advice that improves customers’ financial well-being, credit awareness and increase their engagement with the financial institution. We will walk through a customer journey and look behind the scenes at how AI and predictive analytics are used to analyze customers’ real-time financial data to understand their financial behavior, credit scores, and deliver timely insights with tailored analysis, recommendations, and advice. We will also explore new digital branch technology, bringing enhanced, on-the-go communication and collaboration capabilities to a new era of remote customer engagement. |
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HORIZON XE Home Page Designer and Image ManagementThis session offers a review of the Image Management features and Home Page Designer tools which allows you to customize HORIZON to display the personality of your organization. In this session, we will look at how you change the background and bank logo for the HORIZON logon screen and put your logo in the banner of all HORIZON screens. Additionally, we will create a new Teller Home Page with various options to ensure the tellers have maximum efficiency in navigation to both internal and external sites from their Home Page. |
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HORIZON XE Teller Capture - Transforming Your BranchAre you considering a branch transformation or an upgrade to Teller Capture? Let the experts demonstrate XE Teller Capture and you'll quickly see the operational efficiencies and cost benefits. Interested in electronically signed virtual documents for your teller line? How about debit card swipes to bring your customer into a session? Join us as we explore these features and many more |
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HORIZON XE Exception Processing (RIP, UIR and PEP) OverviewThis session is focused on HORIZON XE Exceptions Processing. Return Item Processing (RIP), Unposted Item Repair (UIR) and Posted Exceptions Processing (PEP). Ever wonder if you're taking advantage of batch defaults for speed entry or understand all the robust enhancements introduced in Fall 2020? Join us for this insightful session. |
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HORIZON XE Upgrade JourneyThis session will outline and discuss the various upgrade options for the Back-Office upgrade to HORIZON XE. We will be focusing on the tools, considerations, and rollout strategies available to your financial institution. Additionally, we will provide an overview of the HORIZON XE Teller and Deposit Origination upgrade process, as well as touching base on key elements of the system that take banking to the next level. If your institution still has questions about upgrading, this session should be on your agenda. |
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HORIZON 360 BI Hidden GemsDo you want to refresh your HORIZON 360 BI skills and learn something new? Here’s an opportunity to do both by exploring H360 using reports and dashboards. |
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HORIZON XE Mass Maintenance OverviewJoin this session for an overview of HORIZON XE Mass Maintenance capabilities introduced in 2020. Did you know this feature is available in production today? Does your institution ever have the need to update multiple customer or account records in an automated method? In this session we will walk through the steps of creating both small and large batches of maintenance. |
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HORIZON XE Deposit OriginationDeposit Origination on the go! Utilizing HORIZON XE Deposit Origination frees you from the brick and mortar walls of your bank! Don’t miss this session to see it all in action! End to end deposit account opening. |
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HORIZON Deposit and Integration UpdateJoin us as we review HORIZON XE deposit operations and FIS Integration enhancements and roadmaps. This session is geared toward back-office and product teams. |
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HORIZON Lending UpdateCalling all lenders to join this session for a review of the HORIZON lending roadmap and recent enhancements. This session includes an update on planned HORIZON SOFR enhancements |
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HORIZON XE Online Transaction (OTE) OverviewJoin this session for an overview of HORIZON XE Online Transaction Entry (OTE). Are your using recurring batches or batch templates? Do you have dual approval established? Are you aware of OTE permissions in user security? This session will take you on a transaction processing journey. |
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Managing Your Deposit Portfolio and Core ControlsMost people don't optimize HORIZON to get the most out of the system. We understand our clients need to focus on efficiency while using HORIZON effectively. In this session our consultants will present recommendations to aid you in providing deposit strategies to your customer portfolio to both increase and retain deposit accounts. We will review Deposit functionality and bank controls to ensure you are able to provide the most value to your customers. |
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Managing Your Lending Portfolio and Core ControlsMost people don't optimize HORIZON to get the most out of the system. We understand our clients need to focus on efficiency while using HORIZON effectively. In this session our consultants will guide you in optimizing your loan products to watch your portfolio grow and retain lending accounts. We will review Lending functionality and bank controls to ensure you are able to provide the most value to your customers. |
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Accelerate your Automation Journey with Pre-Built botBe on the forefront of technological shifts in the automation industry. Learn how FIS Pre-built bots (PreBots) are shaping the future of automation in the banking industry. The FIS PREBOT solution assures ROI with significantly faster implementation. Banks can shop their choice of PreBots at the FIS marketplace. FIS currently offers PREBOTS on IBS and HORIZON core. |
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HORIZON ACH UpdateIs your institution up-to-date with upcoming Nacha mandates? Are you aware of the impact to your operations for the new Same Day Settlement Window? Need a refresher on key features of HORIZON ACH? Join this session to get a HORIZON ACH update. |
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HORIZON XE Security and Permissions OverviewJoin this session for an overview of HORIZON XE's security and permissions. This session provides a valuable overview of robust features and functionality designed to enable your internal policies for users. This is designed for existing clients as well as those on the schedule for HORIZON XE. |
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Managing Your Customer Base and Core ControlsMost people don't optimize HORIZON to get the most out of the system. We understand our clients need to focus on efficiency while using HORIZON effectively. In this session our consultants will present suggestions that may aid you in providing your customer base a high level of service with confidence and ease. We will review RM functionality and bank controls to ensure you are able to provide the most value to your customers. |
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FIS Data Integrity Manager – Conquer Your Control and Monitoring Challenges with a Centralized Reconciliation FrameworkEven before the global pandemic accelerated digitization and changed the world for all of us, the holy grail for reconciliation was always a fully automated approach. FIS Data Integrity Manager helps banks shift from spreadsheets to fully automated processes with a centralized control framework. Join this session to hear about our unique hybrid approach to reconciliation control that's bringing control back into operations. |
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FIS Financial Close Manager – Eliminate the Bottlenecks and Enjoy a Smart, Reliable and Straightforward CloseIf you're still relying on spreadsheets to manage the close process, your finance team is going to be under huge pressure every month and you're exposed to many unforeseen risks throughout the process . Isn't time to move beyond spreadsheets? Join this session to hear from a FIS financial close expert about how FIS Financial Close Manager is helping organizations with a simple, smart and straightforward approach to financial close. |
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Take Control of Your Foreign Exchange Profits With In-House FX ConversionToday’s foreign exchange environment is fiercely competitive and increasingly more digital. And that means banks need to deliver the best possible FX payment and trading experience for their corporate clients – as well as managing FX risk effectively and streamlining processing to maintain and grow their client base. Join this session to learn how to:
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Consulting - the FIS value addAs our clients seek to drive greater business value from FIS solutions, FIS Consulting Services can provide critical value with new business processes, best practices, and unique product solutions. FIS Consulting Services strengthens the partnership between a bank and their technology provider. We work together as a team to deliver sustainable financial improvements and benefits to the bank |
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IBS - Compliance: How IBS Can Help You Support the Transition from LIBOR to SOFR RatesIBS is obligated to provide solutions that meet federal regulatory requirements. These are often ambiguous and quickly changing. This session will provide a comprehensive update on how IBS is being enhanced to support the transition from LIBOR to SOFR rates and how you can better prepare for this significant change. |
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IBS - Delivering an Open Banking EcosystemFIS has been investing aggressively in Open API and Event Processing frameworks that enable access and execution of all functional capabilities within the IBS platform. Learn about what we've delivered on this front and where we're heading next including 24x7 enablement of underlying IBS Core business functions. |
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IBS - Core Component ModernizationFIS has been investing in modern, next generation core account processing components built to support banking in an open and digitally transformed world. In this session, you will learn about what IBS is doing to harvest and integrate these core components into the IBS core ecosystem starting with the Customer Management capabilities. |
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Financial Institutions and Vendor Management of 3rd Party Collection AgenciesLearn about the increasing engagement and oversight financial institutions need in the vendor management programs, specifically collections. |
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Simplify your Deposits Exception ProcessingLearn how FIS can help you optimize your Deposit back office operations. With help of automation and deep domain knowledge, FIS can drive significant cost savings in your deposit operations. By bringing People + Technology together, FIS has been able to deliver best-in-class deposit services to many leading US banks. |
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Introducing FIS Call Center 2.0 : Let’s TalkFIS has partnered with industry leader on their cloud based telephony system - InContact for providing call center services to our banking clients. Learn how we can leverage features like voice biometrics, Fraud detection, Chat and Email support, and Enhanced Reporting to drive cost reduction and experience optimization along with better compliance. |
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Transform Loan ServicingFIS can help you with your end-to end Loan processing - Contact center, Back Office and Collections. Learn how FIS is leveraging the power of digital technology solutions such as Robotic Process Automation and Document Digitization coupled with decades of domain expertise to transform loan servicing operations. Learn how FIS’ auto loan servicing offering guarantees significant Total Cost of Ownership (TCO) reduction and delivers an improved customer experience. |
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The Evolution of CollectionsCollections has changed over the years specifically in consumer responsiveness to new technology (automation and self-service) and consumer advocacy. Learn how FIS collection services (CPRS) can help you with this transformation. |
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IBS - Optimizing Your Use of the IBS Core PlatformAre you optimizing your use of the IBS Core and all of its solutions? We understand our clients need to focus on efficiency by using their core effectively. Attend this IBS session to learn about new and not-so-new features that will enhance your use of the IBS applications. |
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FIS Data Integrity Manager – ThePerfect Match for Your Loan and Deposit Control ReconciliationsWhy are loan and deposit control reconciliations so cumbersome? The matching process should be straightforward. However, due to the number of reports needed and limited integration capabilities, you may still be using spreadsheets to complete the process manually. Join this session to hear how FIS Data Integrity Manager is helping banks revolutionize loan and deposit control reconciliations |
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Tendências do Mercado de Pagamentos no Brasil - Uma Visão de Adquirentes e EmissoresDurante esta sessão, discutiremos as tendências de pagamentos no Brasil, incluindo a mudança de comportamento sobre a forma como pagamos e os impactos do aumento de novos adquirentes e carteiras digitais no ecossistema. Contaremos com a participação do nosso convidado especial, Ricardo Barletti (Cofundador e Diretor Executivo da Pinbank), que compartilha a experiência de um Payment Service Provider (PSP) ao se tornar um adquirente e dá uma importante perspectiva de um player neste competitivo e indústria inovadora. |
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Open Payments - Adaptando-se às Novas Tendências e Demandas do Mercado de Pagamentos no BrasilDurante esta sessão, vamos conversar sobre como o novo comportamento dos consumidores, que está gerando uma nova tendência completa de métodos de pagamentos, resultando em novos padrões de tecnologias que possam suportar essas demandas de forma flexivel e ágil dentro do conceito de Open Payments, aliado as novas diretrizes do Open Banking ou Sistema Financeiro Aberto. A participação de nosso parceiro, Percival Játoba da VISA, neste webinar oferece uma perspectiva importante de como essas tendências estão mudando toda a indústria de pagamentos. |
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Pace Pulse - Medindo o Pulso do Consumidor BrasileiroUma interessante conversa sobre o PACE Pulse, pesquisa de mercado realizada pela FIS com nosso head de produtos e soluções para LATAM, Marcelo Góes, e o filósofo Luiz Felipe Pondé. São abordadas as principais tendências do mercado de meios de pagamento e serviços bancários identificados no estudo, como a digitalização dos pagamentos e do atendimento, a preocupação com a segurança em um ambiente cada vez mais focado em e-commerce e produtos contactless no mundo físico. |
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El Destino Digital de Las Tarjetas en LatinoamericaUna conversación en donde expertos de FIS y MASTERCARD estarán explorando una tendencia en los medios de pago que está empezando a tomar protagonismo en la región, como lo es la migración de tarjetas físicas hacia tarjetas digitales. Asegúrese de unirse a nosotros en esta charla para aprender cómo se está transformando el ecosistema de pagos digitales en Lationamérica. |
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Open Payments – Nuevas Tendencias de Pagos y Cambios en el Comportamiento del Consumidor en LATAMEn esta sesión debatiremos sobre como los nuevos comportamientos del consumidor latinoamericano están generando una nueva tendencia en la industria de pagos dando como resultado nuevos requerimientos desde el punto de vista tecnológico que permitan soportar la flexibilidad y crecimiento propias de los pagos abiertos. La participación de VISA en esta sesión amplía la perspectiva de cómo estas tendencias están cambiando por completo la industria de pagos. |
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How To Turn Modern Banking Platform Benefits Into Value In Your Business CaseModern Banking Platform has many business and economic benefits for banks, such as increased revenue, operational efficiency and modernization. Banks want to include those benefits into their business case to secure project funding. How can they translate them into real life examples and convince executives to approve the project? We will walk through the benefits in the form of personas to illustrate how Modern Banking Platform will deliver business value to the bank and its customers. We will also demonstrate how a bank can quantify and track the benefits delivered through implementing Modern Banking Platform. Presenters: Bruno Bilik and Brian McCumber, FIS |
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How FinTech's are adopting Modern Banking PlatformThis session will focus on the way in which FinTech's are adopting the use FIS' Modern Banking Platform to drive innovative financial services to their customer base. |
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The Modern Banking Platform Assessment: What does it cover and what to expectThe functional breadth and depth of engagement has increased. Banks require more upfront analysis before committing to a modernization program and want to understand the steps required to modernize. FIS provides modernization assessment engagements using plan-and-define workshops designed to educate Banks on the modernization journey. This session is designed to describe what is involved in the Modern Banking Platform assessment program and the benefits offered in this detailed assessment. |
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Who are the Commercial Segments and What do they Want in 2021 & BeyondWe will review what makes a Middle Market Commercial vs Large Commercial Client, what are the key differences in revenue, # of employees, verticals, business models, geography, life stages, and capital needs. What are the key product offerings that would attract a middle market owner versus a large company board. |
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Private Label Credit Cards: Drive Spend by Increasing Loyalty and Enhancing ExperiencesMerchants are constantly looking for strategies to drive loyalty in an increasingly competitive environment -just as issuers are constantly thinking of ways to drive non-interest, capital-friendly income. This breakout session outlines opportunities for merchants and issuers to work together to build a mutually beneficial relationship that drives spend and enhances the cardholder experience. |
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The Digital Human Experience: Driving Automation and Interactions through the use of AICreating meaningful and reliable experiences is crucial to the success of business today. Consumers have come to expect quick and reliable servicing tools and businesses are looking for ways to simplify and reduce the cost of manual processes. Join us to learn how FIS is investing in the use of AI to automate our messaging and servicing and get a front-row seat to meet the 3 newest members of our Digital Human Family. |
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Graduating Your SMB Program to CommercialThere comes a tipping scale when your SMB clients have exceeded the needs of a SMB Card Program, how can you be proactive with approaching these clients? What do you need to recognize as a flag to start having conversations about graduating their card program from SMB to Commercial and retaining that customer before they go to a competitor. |
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SMB: Growing Your Business While Growing TheirsLook at your consumer offering and ask yourself why Small Businesses aren’t compartmentalizing spend and taking advantage of your Business offering? Don’t have one? Rewards value prop on the Business product not aligned with the needs of business owners? Dive into data and look at how your customers are spending. Analyze spend based on certain merchant codes to draw out strong candidates for a business offering. Allow them to keep their consumer product while providing an additional means for business spend. |
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The FIS Ecosystem and Approach to a Unified ExperienceThe future of banking and payments is here now and your customers are expecting a unified experience across all channels. Your ability to deliver this experience relies heavily on your solutions working cohesively together. Join us to learn how FIS has set the stage for a complete banking and payments ecosystem that will allow you to take advantage of global scale with a local delivery-and the benefits of having a consolidated offering as your backbone. |
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Buy Now, Pay LaterBuy Now, Pay Later has become a very popular payment option. With our Post Purchase Installment Loan solution, every Financial Institution can offer this fast-growing solution to their cardholders. Keep your cards at the top of wallet and delight your cardholders with the ability to enjoy this service without having to go to a competitor. |
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Componentization: What can enterprise components do for your business?This session addresses the decomposition of core banking systems into components that reduce data redundancy, provide best of breed functional capabilities, allow for incremental modernization and ease upgrades and the introduction of new features. |
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From in-house to outsourced: The benefits aboundThis session will explore ways to improve your core banking platform efficiency and how to drive down costs through currency, outsourcing and transformation. |
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The powerful combination of a real time core banking platform with real time paymentsThis session will highlight the how real core transaction processing combined with real time payments create a "bank anywhere, pay anywhere, pay anyone" paradigm. |
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Virtual Accounts Drive Customer Goal SettingI want to save money for my dream vacation to Europe, but I need to make sure I still have enough money to pay my mortgage and other bills. How can I keep track all of this, so I can make my dream come true? Today, consumer customers want personal financial management like services from their bank. Virtual accounts can meet that need, to manage savings goals like this. Learn how Modern Banking Platform together with our partner can deliver the solution to meet these customer wants and needs. Presenters: Brian McCumber, FIS and Kathleen Craig, Plinqit |
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Banking Compliance: The Regulatory RoadmapFIS's corporate compliance experts will review what is on the horizon for U.S. Federal regulatory changes and what is the impact to our partner banks. |
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