In this FIS commissioned report, Aite Group explores how and where consumers interact with their financial institution, areas in which consumers have financial anxiety, consumer interest in using a virtual financial coach, and how important it is for financial institutions to demonstrate their commitment to the community. Download the full report today!
The Digital One® suite of solutions offers a truly omnichannel banking experience for both your customers and bankers – providing consistency across digital self-service and banker-assisted channels.
Built on a single, integrated platform, it transforms the user experience by providing continuous engagement across the enterprise with real-time access to customer, account and transactional data.
of consumer interactions with the bank are digital
of consumers say a “smooth easy customer experience” is important in choosing a bank
When it comes to their banking relationship, what experiences are consumers looking for?
Find out now