Retail will never be the same again

Evolving isn’t an option. It’s a requirement. In the hyper-competitive retail industry, you can only compete by leveraging data insights to deliver the personalized experiences your customers crave, all within an omnichannel framework that combines both online and in-store transactions. Without it, customers can’t pay the way they want – leaving you with fewer conversions and lost revenue.

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There’s a lot to consider, but you don’t have to do it alone

Reflecting on what’s included in your current omnichannel strategy and what’s missing is vital.

FIS® Retail Leader Derrick Ferguson sits down with IDC Analyst Margot Juros to explore how you can tackle these trends.

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What about your operations?

You’re losing time and profit to manual processes while your competitors learn to streamline operations. You need a strategic partner who can deliver futureproof solutions to help you automate your credit-to-cash cycle, capitalize on customer loyalty and enter new markets with confidence.

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That’s where FIS comes in

In this era of rapid change and heightened competition, only the bold will survive – and thrive. FIS helps retailers stay ahead of the curve with next-level fintech and expertise that covers the entire retail ecosystem. It’s time to work with the partner who 60% of the world’s largest retailers trust to deliver the right solutions.

Explore the industry-leading solutions that fit your business

Experience the power of innovation by exploring all the top solutions we offer

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Change happens fast. FIS works faster

Delivering on big ideas and the latest technology, FIS gives growth-focused retailers the tools to improve business efficiency, deliver first-class customer experiences and turn loyalty into currency.

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Fuel your growth with the experts in retail fintech

Since 1968, we’ve been helping our partners push the limits of fintech, and we’re excited for the chance to help you reimagine your customer experience, boost loyalty and drive business growth.

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Trends

Ready to explore the future of retail?

The future of retail belongs to retailers who deploy smarter fintech to recognize customer behavior in real time, drive innovation and create personalized experiences based on actionable data insights.

  • Capitalize on data insights
  • Evolve to omnichannel strategies
  • Drive innovation with technology
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Get inspiration from retail experts

Discover thought leadership from the people who live and breathe retail. Stay up to date with trends, dive deep into complex topics and see what’s coming up next.

The quest for growth

You’re ready to take heroic measures to grow your business. But to succeed, you’re going to need strategic thinking, agility and the right set of tools.

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Bringing humans and technology together

From machine learning to generative AI, explore the evolution and impact of artificial intelligence on business.

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From rising rates to supply chain issues

Witness how your peers are strategically investing in innovation and emerging technologies to confront challenges head-on.

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Stop fraud in its tracks

Staying vigilant and identifying the warning signs can help you catch fraud and scams before they go unnoticed.

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Ready for the future of retail?

Delivering a top-tier omnichannel experience to your customers requires speed, and FIS is ready to help you drive business efficiency.

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Transform your loyalty program

Mladen Vladic, General Manager of Loyalty Services at FIS, explains how loyalty programs have evolved since the pandemic in a podcast with Payments Journal.

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It's essential to stand out

Make a big impact on your business by leveraging smart technology to streamline operations, increase engagement and create long-lasting loyalty.

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Embrace the omnichannel experience

From streamlining inventory management and order fulfillment to fostering customer loyalty and driving revenue growth, omnichannel delivers.

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Stay ahead of the pack

FIS Senior Director of Embedded Finance, Andy Wind, explains how to leverage the latest tech to outpace competitors and improve the customer experience.

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Reinvent the shopping experience

The era of personalized retail experiences has arrived, and its impact on shoppers is undeniable.

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Unlock the full power of retail

With the right automated solutions in place, retailers have the power to unlock new levels of productivity, profitability and growth.

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How bold will you be?

The bold actions you take in this era of rapid change and fierce competition will not only help you survive, but also thrive.

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Man with machine or man vs. machine?

Technology is going to reshape every aspect of the way we live our lives. But will this transformation unravel or empower humanity?

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Reap the benefits of real-time rewards

Walgreens customers can redeem their reward points at the point of sale after they’ve dipped, swiped or taped their eligible card.

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Key trends in the retail industry

The future of retail? Supply chain automation, data monetization and anywhere, anytime payments.

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Get ready for a new season of bold

From AI-driven efficiency to real-time rewards, the next generation of retail technology is just around the corner.

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Bold ideas, bold results

Today’s retail landscape is competitive, and it takes bold ideas to stay on top. Explore new ways to operate and advance the customer experience with FIS.

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FIS Original Research

The Global Innovation Report

Businesses face mounting uncertainties. But with the right plan in place, you can turn them into opportunities. Discover how to move past uncertainty and create an advantage with innovation.

Read report

Relevant topics and solutions

Discover Data Driven Insights – Data Management

Increase data accuracy and efficiencies

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Discover Data Driven Insights – Data Solutions

Make data-driven decisions

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Make Payments – Business Payments

Make business payments flow

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Make Payments – Issuing

Issue physical and virtual cards

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Make Payments – Real Time

Accelerate real-time and other account-to-account payments

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Manage Cashflow and Capital – Treasury and Risk Management

Modernize treasury and optimize the balance sheet

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Manage Cashflow and Capital – Credit and Collections

Increase cash flow

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Manage Payments – Loyalty, Card and Offers

Increase loyalty and generate revenue

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Optimize Operations and Control Risk – Services and Infrastructure

Increase business efficiency

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Run Banking Operations – Back-office Solutions

Drive operational efficiency and customer satisfaction

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Let's talk

Let’s connect to discover how we can help your business innovate and prepare for the future, today.

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Minimize risk, maximize resources

Insurance Risk Suite

Simplify risk modeling.

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Stay one step ahead of crime

Managed XDR

As cyberthreats increase in volume and sophistication, you can gain peace of mind with this fully managed extended detection and response service.

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Integrate smoothly and effectively

Energy Trading, Risk and Logistics Platform

Streamline and integrate your physical commodities business.

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Liquidity and risk control

FIS Treasury and Risk Manager – Quantum Edition

Manage cash, risk management, debt and investment, FX, hedge accounting and more. Safeguard and steward your bank’s financial assets and manage its liabilities.

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Digital and modern

FIS Treasury and Risk Manager – Integrity Edition

Take a simple and seamless path to a best-in-class digital treasury for better visibility into cash and risk.

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Create personalized, impactful communications

Print and Mail

Whether it’s a letter, invoice, notice or any customer communication, make sure it reflects the positive image you wish to convey.

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On time and right the first time

CardPro

Provide secure, on-time cardholder service while gaining valuable card program insights that give you a competitive advantage.

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Stay ahead of cardholder expectations

Credit Card Processing

Step up to credit card payment processing that alleviates cardholder worries about security and eliminates frustration when using their cards or redeeming rewards.

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Reconciliation reinvented

FIS Data Integrity Manager (Formerly IntelliMatch)

Harness automation and AI to optimize efficiency. Track your reconciliation inventory, define and demonstrate control and employ machine learning to accelerate reconciliation tasks.

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Modernize your credit and collections processes

FIS GETPAID

Automate the order-to-cash cycle with accounts receivable automation software that helps increase cash flow, mitigate risk and drive efficiency.

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Simplify your business operations

FIS Prepaid Solutions

Offer a convenient and secure alternative to cash or checks with single-load and reloadable prepaid products, and custom and packaged programs.

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Go global, feel local

Global Acquiring

Fast and reliable cross border payments.

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Improve operational efficiency

Global FX

Enable your customers, entities and proxies, including branches and web channels, to manage their FX payments and trades.

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Generate significant cost savings

FIS Integrated Payables

Whether you require assistance with check printing and delivery or electronic payments including ACH, international ACH and wires, FIS Integrated Payables provides execution services for all.

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Build the experience you require

Touch-CX

Create a better customer experience, unifying content across multiple systems through our APIs and data integration tools.

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Accelerate the payments cycle

Integrated Receivables

Become a strategic cash flow partner for your commercial clients and help them improve cash flow and operational expenses.

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Reduce operational complexities

Lockbox Processing

Streamline operations and improve working capital management with our comprehensive payments automation and receivables management solution.

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Ensure your business thrives

FIS Managed IT

To compete in the digital age, high-performance organizations recognize that they must fundamentally change how they operate.

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Go global

Multicurrency Solutions

Accept and settle payments on a global scale with multicurrency solutions that enable easy, secure and profitable cross-border payment acceptance.

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Efficiency, convenience and security

NYCE Payments Network

Capitalize on the efficiency, consumer convenience and security of electronic real-time payments.

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Improve workflow and controls

FIS Payment Hub - Quantum Edition

Centralize and standardize your global payments processes to lower costs, improve controls, gain cash visibility and reduce fraud risk.

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Real-time rewards

Premium Payback

Shoppers like rewards, but they love rewards they can instantly use.

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Streamline connectivity

FIS Swift Services

Securely connect with global banking partners through direct or indirect connectivity, including SWIFT and other exchanges or networks.

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Empower faster decisions

FIS Watchlist Reporter

Make sound analytical sanctions decisions faster with an advanced fraud detection solution that provides match transparency.

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Transform your digital banking

Digital One

For the first time, banks and credit unions can use data and technologies that deliver a truly unified experience across all channels – and put the customer at the center of all processes.

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Faster, simpler, seamless and secure

Payments One Debit Suite

Streamline and optimize your debit card management with a flexible, end-to-end platform that positions you to adapt to ongoing change.

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Stay ahead of cardholder expectations

Payments One Credit Suite

Step up to credit card payment processing that alleviates cardholder worries about security and eliminates frustration when using their cards or redeeming rewards.

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Manage portfolios front to back

FIS Energy Portfolio Manager

Optimize your power, gas and emissions strategies.

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Conquer commodity risk

FIS Commodity Risk Manager

FIS® Commodity Risk Manager provides CTRM software for real-time trade capture, independent valuation, risk management and accounting for commodities trading.

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Build scalable, common processes

CD Reconciliation Manager

FIS CD Reconciliation Manager is a flexible and secure solution for comprehensive, equity reconciliations of exchange traded derivatives and OTC derivatives.

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Educational series

Ready to embrace all that embedded finance has to offer?

Take your first steps in adopting embedded finance by exploring our Simply Fintech educational series, where you’ll learn all the basics.

Access the series